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January 2024 by Randon Jenkins
Worst car wash ever since being taken over by Ajax. Couldn’t even wash the snow, which is only frozen water off my car. They said it wasn’t possible, even though they’re using hot water. Manager has no customer service skills. She told they couldn’t get the snow off. I told her a car wash down the street can. She said they’re busier than them. I told her you won’t be for long. She made me pull through a tight snow covered trail with little to no clearance next to the side of the building. There was another exit, but she wanted to make it difficult. I visited on 1/20/24 at 10:42. I will never return and I recommend you don’t waste your Saturday going to this place.
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January 2024 by Brenda Reed
Do not go to this establishment.They refuse cash which is the US CurrencyAn employee argued with me about cash and then took my cash and used his card to process my unlimited washes for a monthWhen I returned to get another wash, he recalled our conversation but would not honor the washes that I paid for.I asked for manager who lied and tried to cover for the employee and she, too, would not honor the washes.She would not even offer at least one courtesy wash given the “misunderstanding” aka lies
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January 2024 by Justin Clements
The time spent on the initial scrub and rinse by the employees is terrible. They’re just focused on getting through as many cars as possible. I’ve had my family on unlimited passes for 2 years and this location by far has the worst results. Every time I leave my Jeep is still dirty. Going to cancel the memberships since this is now the closest location to where I live.Typical experience when private equity gains a stake in a business. Quality goes down, volume goes up, only care about the return and not the customer. The good news is when a PE company takes a stake in a business it’s not to hard to open a competing business and generate better results ??
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January 2024 by Unscriptedmomlife
Don’t waste your money. Was talked into a membership. The car was not cleaned. Had a he membership for a few weeks, tried again and every time the car always had dirt left. Not streaks full dirt by the tires. All these workers and the car wash isn’t worth it.
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December 2023 by B “BDOE”
The brushes don’t touch my truck! Update ur car wash… complete garbage. The other ones are a lot better pass on this and go to a different one
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October 2023 by Lance Shunia
Paid $14 for a car wash drove around and spoke to the manager and was told my car was clean and this is what they consider clean please see the photos I attached
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September 2023 by Ethan O.
Probably one of the worst Jax car washes I've ever been to. People can't even get dry towels to dry my car. Careless workers and not worth the price.
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September 2023 by Joseph Zwolinski
Corporate take over has sent this car wash completely downhill. Been a subscriber for years and I’ll be finding someplace else to go. JAX car washes are TRASH
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August 2023 by rundetroit !
It's a Jax car wash known. Very clean car wash w/ windex buckets to fo my own windows. Genius
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August 2023 by Kristina Gephart
Had an issue with my unlimited account after the switch to Jax, Tyler and Alexa were able to help me out
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July 2023 by Jerry S
First off any business, that does not except cash, I will not use. Second their pricing is too high for a basic wash, and third, the employees are lazy and just putting in the time. I’ve never seen such a lazy hand dry off, then with this business. ?
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June 2023 by Levi Gray400
I recently visited Jax Car Wash and was blown away by the quality of service and attention to detail. The staff was incredibly friendly and helpful, and they went above and beyond to make sure that I was completely satisfied with the service.The car wash itself was top-notch, with a variety of options to choose from depending on your needs. While the prices were on the higher side, the quality of service and attention to detail more than made up for it. I appreciated that they took the time to clean every nook and cranny of my car, leaving it looking and smelling like new.In addition to the car wash, Jax also offers detailing services, which are definitely worth checking out if you're looking to give your car a little extra TLC. The waiting area was clean and comfortable, with complimentary coffee and snacks, which was a nice touch.Overall, I highly recommend Jax Car Wash if you're looking for a high-quality car wash experience. While the prices may be on the higher side, the quality of service and attention to detail more than make up for it. I will definitely be returning in the future!
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June 2023 by Michael B
$10 for a basic car wash. How much for the whole car?!?! I went thought twice and the bottom half of my car is still dirty. Would not recommend this place to anyone.
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May 2023 by Kelsey Forrest
I’ve been a member of super crash wash and their monthly washes for over a year now. Now switching from super car wash to jax. I wait in line longer (i know they’re switching everything over, i can be patient) but this is the second time i took my car through the wash. Two days in a row and they still didn’t get the dirt off the back of my car. I wiped my finger across of it to confirm that it wasn’t stuck on. No they just missed it in two washes. Going to have to find somewhere else. Especially since the price has increased with the service decreasing.
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May 2023 by Christina Tilli
Love this car wash. Very friendly people. Just changed over to Jax. Wish they would make 1 of the 2 lanes for the people who already have a membership so you aren’t waiting behind people signing up for several minutes per car holding up the line. Maybe better signage???
