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April 2024 by Sporty Reynolds
My friend and I went during our work break to get a small dinner. We intended on a quick trip so we could get back to work on time, without any punishment. Instead, we asked how much they made there to compare there to our job because we were looking for a second job for the summer. I'm unaware of his position, but cooper was very helpful through our entire time there. He had told us that he doesn't always work at that trop but also worked at another one some time away. He shared his experience with us. My friend and I were there our entire break and more having a civil conversation telling each other about each others workplace . He talked to us as if he was there voluntarily, enjoyed the conversation, and wasn't being forced to talk to us. Instead of rushing the conversation and getting free time to himself, he took up his time and told us how he enjoyed tropical smoothie. We were the only customers there so we weren't impacting anyone else. Him continuing the conversation led my friend and I to getting another smoothie each. He had mentioned maybe wanting to be a GM, and after my experience there, I would say he's more than qualified. Hope, Another worker present, was working her first day. If she hadn't told me it was her first day, I would have assumed she was there for months and had experience. She had also conversed with my friend and I the entire time we were there.
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February 2024 by Dawn Malphrus
Was ignored waiting for the take out order that was already 5 minutes late, then talked to other customers that came in after me. When she couldn’t find my take out order they said “You’ll would have to wait because they were busy and I’ll have to look it up on the computer and we have other customers here”. Really, it was over a $60 order and she could have cared less.
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January 2024 by Tammy Martin
Just can't get the order right and waiting is awful especially when no one is hardly in the store. Very slow and no personality. Not even a greeting or smile.
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December 2023 by Savannah McIntyre
I ordered a chicken Caesar wrap and it was disgusting, very soggy, had no cheese, etc.
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October 2023 by K. W.
I order pick up from the app and I have often ordered more than one drink. For pick up orders of multiple drinks, it would be nice they we're placed in a drink holder when placed in the up box. Otherwise I have to stop and ask for a drink holder.
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October 2023 by Ryan Grech
Cilantro in my peanut butter wrap? What are you kids smoking?
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July 2023 by Me P.
Aside from always having an extremely strong cleaning product smell that permeates the entire place (not in a good way), this TSC falls in the average range. Not the quickest and if you order through the app, you still have to wait in the in-store ordering line. Service could use a little pick-me-up training.
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June 2023 by Scott Rolando
I have really started to like Trop Smoothie again.
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April 2023 by zev -
Never gave me my bags of chips they always forget.
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March 2023 by Morning Coffee
Meanest smoothie this side of the Mason-Dixon line. Mmm Hmm
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March 2023 by Kenny Brooks
Always enjoy coming here. Store always seems clean and smoothies and food always good!
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February 2023 by Jessica B
Just ordered two Detox smoothies and unfortunately, one of them wasn’t even cold. It was very thick and warm, almost as if they didn’t add the correct amount of ice for making two smoothies in the same pitcher. Shame that I wasted my money because I had to throw that one away.
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February 2023 by Laurie Schloss
Was in there and Manager was in lobby on her pc (I'm sure doing work) however there were 7 people in the store waiting for service. The employee making the smoothie was obviously new and struggling. The Manager was just sitting there and I could here her complaining on the phone. This store has gone completely down hill lately. I would definitely look at your management and re evaluate them. Immature and childish is the only thing I can say about what thismanagement person was talking about with a store full people. I will go to white lake going forward. I am not alone in this. Look at your staff cause they are dragging down your business .
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September 2022 by DanggDino
Good but sometimes the smoothies aren't blended enough and the smoothie is chunky
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August 2022 by Claire Hendges
There’s a lot to say about tropical for starters I have NEVER ordered the super green coarser wrap and not have them mess it up sadly I just stick to the Quesadilla witch is the same quality as one I could make at home, they also keep it freezing inside not just a little cold but freezing to the point where I don’t want to go inside and DEFINITELY not eat! I’ve also had times where they don’t blend my smoothie enough and I get frozen fruit clumps, also had times where they overpowered one fruit for example when I ordered a blimy limy all I tasted was frozen lemonade! But some times their great and when they are it’s worth it!
