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“mauricio was awesome great people the best customer service ever you know what i mean it’s very hard to find these days lol! keep up the good work this is my new go to spot!”
“My experiences using at this location had always been a delight. The staff always greets me by my name when I walk in the door. Super friendly and works fast to get me on my way.”
“Bianca was amazing! She went above and beyond to make sure I had everything I needed and explained things clearly without rushing me. The process was fast and easy, and she made the whole experience stress-free. The place was also very clean and organized, which made everything even better.”
“Always very friendly service and always in and out without any issue. Easy pickup for rental trucks and very nice storage units located conveniently right off Grand River.”
“Today, I had a wonderful experience with the Assistant Manager Crystal, at the W. Eight Mile in Livonia, MI. When arrived she was servicing another customer. Crystal acknowledged me by saying she would be with me shortly. I waited probably less than 5 minutes. She was able to bring up my reservation that I made online to complete my move-in. Crystal was thorough and professional explaining the paperwork that I was signing. She also explained the fees for today and moving forward. Once every thing was completed, she also asked did I have any questions. She explained to me how to enter and exit the property. Finally, I was made aware of the business hours that someone would be there and the hours that I could visit my unit. I am very happy as a new customer. Thank you Crystal, I appreciate your service.
Michelle”
“Joe helped me navigate the whole process, got me coffee and the whole deal.
No hassle pickup and drop off. Joe is the man, i mean it. Would go there again and again.”
“There were plenty of new equipment on the lot but for some reason representative chose to give us an old truck which had service light on and also wasn't vey clean on the inside.
Hope they don't repeat it.”
“I had a great experience. The process was very smooth. Marteena very professional, polite, easy to talk to her and helpful. Overall my experience was great. The process of renting took 5 min. Outstanding”
9:30AM - 5:30PM
29150 W Seven Mile Rd, Livonia
Truck Rentals
“Bailey was absolutely wonderful when it came to customer service, he hooked up our trailer safely and very quick! Will definitely return next time I need a rental!”
“Trailer was in excellent working condition, new tres and all straps & chains to secure my car down were functional and clean. The two guys at this location hooked up the trailer for me, tested everything and unhooked it later that night when I got back, they were professional, efficient and friendly. It was a good simple experience, would highly recommend this U-Haul location, 5 stars.”
“Pleasant staff at this location made returning a long distance uhaul easy. I will shop here again.Uhaul company itself seems to have constant computer issues changing allowed mileage and return times mid rental so make and carry copies of all quotes that they give you before and after you pick up rental as their computers may change them mid rental. Had to call a corporate office twice for corrections.”
“I was torn between 3 & 5 stars, so I split at 4. U-Haul on one hand is a five star cause of extreme ease of renting trucks, storage, or moving equipment. On the other hand, U-Haul could have a 3, for no less than half employees that are on staff always seem disinterested in being there, can never reach a local U-Haul on the phone, and moving boxes are very high priced I feel.”
8:30AM - 5:45PM
851 N Pontiac Trail, Walled Lake
Truck Rentals
“This really nice and knowledgeable woman name Shawn Dykman help me with my best options and was really kind and helpful she made my first time visit so comfortable and was very excited to help me she was smiling and knew everything about the storage she was so wonderful I cant thank her enough she really made it easy for me to decide thank you again Shawn ?”
“Safe Keeping Storage is a wonderful place to store your stuff. They have a wonderful staff, great facility with units of all sizes to suit your needs. The customer service is at its best, you won't regret going there.”
“Rented a cargo van for a business delivery. Clean, smooth ride, friendly folks at the counter. The Speedway across the street made it easy to refuel before returning.”
“Alexis really helped me resolve an issue that really really had me upset she got it taken care of very promptly and really treated me with respect and was very understanding of my situation I really appreciate that!”
9:15AM - 5PM
39000 Grand River Ave, Farmington Hills
Truck Rentals
“This is a small dealer that manages vehicles, storage and some boxes and moving stuff. If you're looking for full inventory available online this may not be your best option even though they have most generic boxes and supplies. The lady that was there was super kind and very resourceful.”
Open 24 hours
39550 W 13 Mile Rd Suite 150, Novi
Truck Rentals
“Very pleased to find a pickup truck instead of a larger vehicle at this location; and the almost new truck had less than 2,000 miles on it! Mark, the U-Haul representative was friendly and helpful. The experience was seamless and Mark's professional customer service made my day!”
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“This place was fabulous. I had 2 units for a year. Customer service was great, responsive, and the units were inexpensive for what you received. Would go back again in a heartbeat”