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March 2022 by Piper Christian V.
I found what I needed and more on my trip today. This store seems reAlly cluttered and unorganized, however. The departments really need better management. In the underwear and pajama department clothing was strewn all over and piled upon itself on the racks. I could hear a phone ring and ring but no one picked it up for a long time. I understand about staff shortages but the unkempt-ness is inexcusable. You can do better Walmart...
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October 2021 by Joel T.
Sold me an empty box of AirPods $200 down the drain ,managers were rude and will lie to defend themselves they say all the employees know to not sale unsealed items but apparently they need to do more training ,the guy that checks cameras was rude as can be and clam I told an employee the day before that Il be back for her as a threat but what I said was Il be back tommorow to talk to a different manager witch I did come the next day the guy didn’t care or wana hear me out couldn’t even look at me in my eyes .they beleave i was lieing and did not wana take a sec to hear me out or even think that it’s possible for them to make a mistake and treated me as I was trying to scam them without a second guess will be contacting corp please check items before leaving this was suppose to be a gift instead it turned into a bad experience thanks to the security guy and the managers for not hearing me out and being rude as they can be ….
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April 2021 by Kennedy W.
I placed a curbside order but was unable to pick it up by 8pm. When I called and asked if I could go in store and pick it up instead of doing curbside the store associate said no. She was very rude and dismissive of me. Not to mention this Walmart has awful produce, an abundance of registers but no cashiers, and is always out of something. Do yourself a favor and take your business elsewhere.
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April 2021 by Rebecca F.
Store has a grubby look and smelled like barf. Shelves were disorganized and seemed grimey. When we were leaving the guy stared at our receipt for a long time and we only had 5 items. Felt very odd and accusatory. We usually go to to the Whitelake Walmart but this Walmart had a baby play yard in stock that we wanted to buy. I won't go to the Commerce Walmart again.
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March 2021 by Cameron S.
Every time I have done a pickup order, they have been 20+ minutes late with my order without fail. I understand they are busy but to have done around 15-20 pickups and they are late every time
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December 2020 by Chaunsie W.
I purchased a Fortnite v bucks $31.99 gift card for my son. The cashier didn't put the gift card in my bag, I took my receipt to the Walmart customer service desk and explained the situation to the cashier there. She was short, and nasty telling me that when customers buy gift cards we don't put them in the bag, we leave them out for the customer to take. I advised her that she may have sat it there but I didn't notice because I am Christmas shopping, I had a LOT of bags to place in my grocery cart. She then said to leave my number and when security arrives she will have them review the camera. I was confused because why isn't security here ? At 11am, when the store is clearly open. So I stated I'll wait for security to review the camera. Of course that never happened, she the. Called a "Will" to the customer service desk, I explained the story agin to Will who the asked for my receipt and stated "I'll be right back I just have to verify this". Will was gone for five minutes and then came back and said you can redeem your vbucks with this number here on the receipt I do this all the time." I get home and tried to redeem the v bucks and of course it isn't working. I called the Walmart and no one was helpful. I wish the cashier would have asked if I wanted the gift card with me or in my bag. She did not, and I'm not bashing the cashier because she was super nice , and maybe was side tracked because we were talking and laughing together. Mistakes happened but now My son has no v bucks for Christmas and I have lost $32. Someone could have picked the card up or maybe it's back on the shelf... it'll probably be a blessing to someone else one day. However, I'll never shop at this Walmart location ever again. I usually stop here every other day after work. Not any more. This is to Will, you knew I couldn't use the numbers on the receipt you told me that to shut me up but I have reported this to corporate and you all will be implementing new rules soon when it comes to making sure everything that is rung up goes in the customers bag!!!!! And not just sitting it to the side without advising!!!
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October 2020 by River H.
TIRE CENTER REVIEW: I called the store location prior to coming into the store so I'd know what I was getting myself into and the person that answered my call was very knowledgeable and pleasant. Although we are going through COVID-19 and the Tire center is operating with a skeleton staff & shorter operating hours the employees were very pleasant ave helpful. I went I. Expecting to have to buy new tires but at the end of the day I only had a minor repair. Thank you for your service and high level of integrity! Thank you!
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September 2020 by Lizzy C.
have absolutely nothing you would need. If you need something like Tajin or mangos or flour, i would go to meijer or kroger because this walmart will not have it.
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August 2020 by Kathy T.
Don't shop curbside at this store! Employees have terrible attitudes, they throw your order in your trunk with no regard to the perishables they've already put in there! The shoppers clearly have no idea what they're doing or how to shop! I've tried curbside at this location and a couple others this one is the worst by far! I will go out of my way to go to a different location for better service!
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May 2020 by C M.
Tried Pick-Up this past Monday and I'm sold! It's a free Walmart service. Will be picking up again this Tuesday. Kuncho is the absolute best! Everything we received was fresh, very few missing items, no dinged cans or soon-to-expired dates like their competitors. The produce was truly exceptional, above my very picky standards! Kuncho carefully loaded everything, combining cold with cold and pantry items with other pantry to greatly help with the at-home disinfecting procedure. He refused my tip - Walmart policy. Please, please, please recognize Kuncho as One of Walmart's Best!
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March 2020 by Jen B.
The store is okay, but DO NOT USE THE GROCERY DELIVERY/PICK UP...unless you want to be completely frustrated and have your time wasted.
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January 2020 by Mila K.
I came here today and I was very disappointed, because some of the unknown barcode items I asked a lady to help me, and she came to me with a brief exasperated look. shes asked me code number of the meat , I don't know the code, how do i know ? and she asked me again how much ? I told her the price right there ,but since the scan code was torn, I needed her to enter the amount for me to pay then she wrote Meattttt , I also did not forget to thanks to her but she turned away and looked like she was very upset or unhappy when helping me. maybe she had a very tiring day or a bad day so she didn't feel happy working
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January 2020 by Jim A.
Today is the fifth of January and there are only four and the self checkout open. This store used to be ok but I don't know what happened. Idea: pay your employees a decent wage and maybe you could find good help....
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December 2019 by Brit S.
You should be able to give ZERO stars for this Walmart! Its HORRIBLE EVERY time I go there EXTREME long lines back to the clothing department. Customer service is ALWAYS lined up with 6 or more people. You ask management for help but they dont care at all. The management is horrible here and they dont value customers at all at this location!
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October 2019 by Nathan R.
I wanted to buy tires at 5:00 on a sunday they had no staff available. They did have the tires so i made an appointment for 5:00 pm the next day. When i arrived the staff was friendly and got my truck in the bay in a timely fashion. After waiting almost 2 hours they tell me they can't get my valve stem module out of my tire so they can't preform the service. Why did it take 2 hrs to find this out? What were they doing to my truck for 2 hrs? I left with no tires . Avoid this place at all cost.