“Owner did a great job repairing 2 cracked wheels. His prices are fair and he finished the job when promised. It's been a month and both wheels holding air perfectly. If you need wheels repaired...this is the place.”
“3rd time at Baker Auto. Wonderful mechanic and customer service. I recommend this place to everyone. I will never take my vehicles anywhere else. Great prices and no pressure to fix something else that isn't needed at the time. Very trustworthy.”
“I’m literally standing in the waiting area and I had to write a review now because I’m just amazed at how awesome they are here. Sooooo fast and kind and helpful. I’m going to recommend them to everyone. We came for one tire on another car, it was done and back in my car before I could even finish a coffee. And then we noticed another tire was low on the car we brought. So they grabbed it and are fixing it now.”
“So was calling to see who make sense and who is ridiculous on prices have to say this place was reasonable and honest not like Midas on Dixie hwy Waterford so needed a idle control valve installed was told by Midas 480.00 I said should I call fox 2 news so already had the part popped my hood and was only 2 small bolts and a plug on top took less than 10 minutes after calling around have to say this place was reasonable and honest.”
“After being price gouged at every location in Pontiac
These gentlemen HERE
were very vibrant,AND ready for work. THEIR fast and had what I NEEDED FOR a GREAT PRICE
PLEASE STOP HERE FOR YOUR TIRES SERVICES..
THESE GUYS ARE AMAZING
AND HANDSOME!!”
“I had a flat tire on. Sunday morning and k came they were closed the owner was passing by for my great luck and he opened and helped me and didn’t accept to take anything in return amazing person and amazing service”
“They always take such good care of me at this location. Aidan was a wonderful sales person today. Efficient, fast, and friendly!! It went from a bad day to a very good day? Thanks Aiden!!”
“They have always been very helpful and won't push for a repairs that aren't needed; they will let you know if something should be done in the future/shortly though.”
“I can't say enough good things about this store and the staff. I needed a trailer tire and had already stopped at several stores trying to find what I needed. The salesman offered me 3 options in stock and mounted it immediately while I waited. He even rolled out the old and new tire during the install to the waiting room to show me the differences between the premium option I selected and the poor grade tire that failed.”
“I called Discount Tire & Braylon Ambs answered the phone & I told him that I needed a tire placed on a rim even though they closed at 6 he told me to come on in. When I got there he told me that the tire that I had was no good & he got me a new tire that didn’t break the bank & he personally did the work on my car. He is truly a man of God!!!! And I really appreciate him he went above & beyond. I owe this young man some lunch. He truly came though for me. He deserves a RAISE!!!!”
“One of the new Assistant Managers Bryce helped me today 8/10/2026 on a very busy Monday morning. I actually went to another Discount Tire first that did not want to honor the warranties I took out with the company and only covered one tire. Bryce was professional; he was courteous, gave me refreshments, my wait time was reasonable and in total today I bought three brand new tires, all with warranties through Discount Tire of Novi. In my opinion Novi is the best location and I’ve even referred my own family members to their store.”
“I understand appointments can run behind, and that wasn’t my issue. My issue was that I waited over 45 minutes without even being checked in. When I asked for help, I was brushed off while other customers continued to be checked in. Thankfully, Carlos noticed something wasn’t right, immediately took my keys, and had my tire balance finished in about 20 minutes. That tells me the problem wasn’t the wait—it was that I had never been properly checked in. Carlos provided excellent customer service and completely turned the experience around. I hope management recognizes employees like him and makes sure every customer is acknowledged and checked in promptly.”