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December 2023 by Janet Benedict
I made a new friend when I got a unit. Albeit I lost my key after I brought the second load. Now my jeep is full and have to have someone cut the lock off n get a new one, bit otherwise great. It'd be nice if I got the new lock free or cutting it off free, but understandable, I lost my key, my fault. Have a beautiful day ? ?
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December 2023 by Scott Mccant
Angie was awesome she was extremely polite very easy to talk to answered any questions I had about the unit and the prices are great and the whole place is clean
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September 2023 by Sherry Sprick
The employees are so helpful and friendly. Someone took my lock of my unit and I was called immediately. Nothing was stolen and she gave me a new lock on the house.
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September 2023 by John Young
Storage is clean and easy to access. The real difference is in the customer service that you get! Thank you Kayla for helping me with all my questions.
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August 2023 by Zak Barnes
Kayla was very friendly and helpful. Thank you! Will recommend!
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July 2023 by Jennifer E.
Worst customer service in the industry and the company has been bought out / transferred at least 3 times while I had a unit here. Which means a rent increase every time and twice a year, and no new features or security or paving etc. The gate is awful and so is the code box. Like from 1970! Management is the worst, absolutely rude on the phone and won't listen. When they call you it comes up as Spam on the caller ID. (They have been told and given proof) For a reputable business you would think they could put their name on the number! My card experienced fraud & auto pay didn't happen, (my other normal autopay bills automatically updated to the new card), they could not reach me in 7 days so they cut my lock and put my unit on auction! Maybe if the phone number showed up as a business trying to reach me I would have picked up and been able to update my card. This company DOES NOT care about you, you are a number, a unit to them, and they ONLY WANT YOUR MONEY! One late fee in 5 years and they won't waive it or the auction fee, for being 7 days late! (Approx $250!) I recommend M37 storage in Sparta, nice family company, great communication and half the price!
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May 2023 by Pamela Bell
Kayla was exceptional. The paperwork was organized and quick. She answered all my questions. Most of all, she is very friendly. Thank you, Kayla.
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April 2023 by Renae Davis
I have had absolutly no problems here and would highly recommend. Angie is a pleasure to work with and is very helpful if I ever have a question ?
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April 2023 by Cindy Bennett
Angie is super friendly and helpful! I love being a customer here because of Angie!!
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March 2023 by Kate Dietz
Angie is amazing at her job and you can tell she truly enjoys it! Great customer service, with tons of knowledge about the size of unit you should get. Prices are very reasonable and comparable to the area. The facility is very safe, and units are behind a gate with a code to get in. It's also a great location which is one of the reasons we chose this rental in the first place.
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March 2023 by Raymond Kopen
Unexpected warm reception and very clear on how it all works. Angie made some good ideas on size and rules. Very positive and upbeat. I like that in business.
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February 2023 by Chasity Herrick
Angie is amazing. Could not have asked for a better manager. Explained everything in details so it was easy to understand. Would definitely recommend this v place.
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February 2023 by Jelisa
Rip off. They keep increasing the rent, and do not provide any trash cans of any sort. They're imposing a $50 fee if you use the ONE dumpster they have for the entire site claiming it is for managers only. Snow gets pushed up to your unit and melts and ruins your things and you have no trash can to throw away the soggy boxes.
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February 2023 by Seal
Rip off. They keep increasing the rent, and do not provide any trash cans of any sort. They're imposing a $50 fee if you use the ONE dumpster they have for the entire site claiming it is for managers only. Snow gets pushed up to your unit and melts and ruins your things and you have no trash can to throw away the soggy boxes.
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January 2023 by Jenica Bostrom
Angie is amazing too work with! She made my experience super easy and she always answered any question or concern I had!
