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March 2024 by What do you think? (Todd)
I have been going to discount tires for 45 years yes I'm old, we all get there. Just don't let your tires get old. Your life is riding on them. In the picture all of the tires came from discount tire.
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February 2024 by Mike Lusk
Had a good time and got a great price on tires
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February 2024 by Tami Van Prooyen
Quick and friendly service.
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December 2023 by Stephanie Webber
For years Discount Tire has been my go to tire place. They are typically the fastest and most affordable. I have sent several referrals their way. Unfortunately the experience we had at the Alpine location today was disappointing. It’s understandable that sometimes businesses fall behind however, in this case they were well over an hour late and never provided a curtesy update or checked in with us to see if the delay was going to be a problem. We had a 2:15p appointment and the estimated service completion time was 3:30p. My husband arrived early (around 1:50p) and they didn’t finish until around 4:40p. We had paid for everything ahead of time so this should have been straightforward. Because of the delay we missed another appointment. Overall the experience was time consuming and pretty frustrating. I’m giving three stars because the service writer was polite and honored the lowest price guarantee. If you are considering Discount, the 28th street one near Breton is much better.
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December 2023 by Betsy Bauer
Service people are very helpful and friendly. However, as like most places,I think they're shorthanded as they're getting slammed lately ,so I would suggest dropping your car off these days as opposed to waiting. That being said,thank you guys/ girls! You're doing great work!
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December 2023 by William Bredfeldt
Scheduled an appointment and waited 2 hours for them to put two new tires on the opposite wheels that I asked for.. I'm going to have to switch them around to the right end of the car in my driveway now. Tires were a decent price, though, or I would have left 1 star
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November 2023 by Gregg Robinson
We've been purchasing tires here for over 35 years. We usually use an appointment time, but they are not mandatory. The sales process is made easy by knowledgeable sales staff. The installation went pretty quickly, the seating in the waiting area is pretty comfortable.
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November 2023 by Larry Smith
I needed to replace my Michelin Defenders after 90K miles on the four. I purchased the previous tires from Discount and decided to go to the Alpine store again. I made an appointment the day before and drove up today and just as advertised, got me in right on schedule. The Alpine facility is awesome, very neat and clean, along with a Team that takes customet service seriously. I was out in just over an hour. The new tires are great too, especially with the weather being cold and rainy and driving on wet roads.
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November 2023 by Spencer
Triple check your receipts. I paid for 17’s and they put 16’s on my car and just told me they price matched it until I told them I should be getting money back if they put smaller tires on my car. Then they told me I would be getting $6 back per tire and I told them that didn’t sound right either. The warranty that I declined on the 17’s they just put on the 16’s. I finally got my $100 back. If this happened to someone who didn’t know much about tires they would have just been screwed. Not sure what was going on if it was incompetence or what but I had to call them out multiple times to get all my money back.
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November 2023 by Melanie V.
2.5 hour wait time to fix nail in tire today. Called first in advance to ask when is best to have truck in today; understanding that we didn't have a reserved appt on the books. Upon arrival also relayed that we could come back when best for them. Took maybe 15 min to fix, when they finally stopped serving all of the other people arriving. They sell you on the warranty and taking care of you, but we were back of the line today because "free service". Disappointed customer service experience on very expensive tire purchase. Will go elsewhere in the future!
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October 2023 by Christine Disinger
Why have appointment system when it doesn't really make much difference ?. I was 25 min early before appointment. I registered an my estimated time was not met. I had three people come after me, were serviced an left. I was there 35 min over the time I was given for ser ice on my vehicle. This was or a tire rotation an ck air pressure. I've been doing business here for a very long time an this is the customer service that was given to me.
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October 2023 by Todd Nagel (Nags)
I scheduled a 3:15 appointment at noon on a Saturday, very surprised a same day Satuday appointment was available. Place was packed, upon arrival I was told the normal hour turnaround time would be closer to 90 minutes which is no problem. Took 2 hours to get done but was ready before I got done eating dinner across the road.
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September 2023 by Lori L
I've been here 2x. Once, to get 2 new tires, and just recently to fix a leak in my front tire. Had good service both times, and I really appreciated how quickly they fixed my leaking tire and didn't charge me for patching it up. I made my appointment online that day, which probably helped save me some time.
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September 2023 by Emma Geldhof
The workers here are so kind and so helpful and make going out of their way to get you what you need seem so easy and effortless. Everyone I’ve spoken with on the phone has been present during the call as well.I’ve had god awful luck with my car, driving it around as much as I do and I’ve been so relieved each time calling after hearing that I will get a good deal (which is a good feeling to feel when it comes to how costly cars can be). Thank you guys!
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September 2023 by Christopher Forth
The customer service is top notch. I just bought a set of new Michelin tires from Discount Tire and discovered that I recently picked up a nail in one of the tires. This tire was slowly losing pressure. I called at 5:10 pm and asked if they could remove the nail and patch the tire. Even though they closed at 6:00, he said bring the car in and we'll take care of it. I got there at 5:40 and the car was ready to go by 6:20. Thanks guys for staying late! Oh, and when I asked how much I owe, he (sorry, I don't remember his name) said there was no charge. It's a service they provide.
