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November 2023 by Stephanie Narukawa
Rudest service I have ever received
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October 2023 by mitch bucy
Subpar service policies. Fifth-third must be the only bank that doesn't allow you to exchange coins for bills or bills for coins without being a member.
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August 2023 by Roy Gingrich
After thirty years with the same bank. #FifthThirdBank .It's time to say good bye, One too many horrible experiences.Is they no longer value my business.
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December 2022 by Anthony Feaker
Do not use their investment executive. Very unprofessional. Extremely dissatisfied.
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October 2022 by Aquarius Tarot
FIFTH 3RD BANK. CALLED 911 ON ME. I WENT TO MY BANK TO WITHDRAW 35$ I GOT DETAINED BY THE SHERIFF!!!! I COMMITTED NO CRIME . I AM A MEMBER FOR 7+ YEARS, Clear discrimination against the unhoused. UPDATE BANNED FOR LIFE. MANAGER SAID I LOOK HOMELESS. ANY LAWYERS THAT CAN HELP ME FILE SUIT.
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August 2022 by Richard Butler
The service at this bank is not a big problem. The problem is that the bank is not really handicapped accessible. They have the right parking out front but they do not have electronic access doors for people in wheelchairs. 53, with all the money they have, can afford to fix this issue.
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July 2022 by TortillaBueno
Everyone was very helpful and friendly! My needs were met quickly and easily, and I felt the advice they gave me was fantastic. Definitely recommend!
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January 2022 by Christina Zissler
If I could rate ZERO STARS, I would!!! These people who work there are rude and act like they don’t want to be there. I’ve had issues with them shorting me money and when I call back, NO ONE answers the phone. I’ve called 4 times and still nothing. Definitely do not recommend banking at this location
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October 2021 by christina chandler
If I could rate ZERO STARS, I would!!! These people who work there are rude and act like they don’t want to be there. I’ve had issues with them shorting me money and when I call back, NO ONE answers the phone. I’ve called 4 times and still nothing. Definitely do not recommend banking at this location
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August 2021 by Jason Struve
If I could give zero stars I would. I operate a business and have used multiple 5/3rd branches. This branch goes out of its way to make running your business more difficult. They all need a lesson in customer service, each and every member of this branch makes you feel like an inconvenience and they are going out of there way to help you. I assume this comes from the branch manager, when you walk into this location everyone that works there looks like they hate there job and their service reflects that.When you look at the Google reviews and you have 2 stars that is a sign there are issues and senior leadership should step in and make a change, I will be taking my business banking to your friendlier competitor.
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June 2021 by Austin Camp
IGNORANCE IS NOT MY BLISS!!!Posting for a visit after I stopped by Sonic across the street...I don't know when it became socially acceptable to become rude and catch an attitude as a banker let alone the one trying to open my account...I walked out wayyy before they even got me in the death trap of that judgmental accountant...Quite frankly, I don't like to have people point out how young I appear rather than inquire and gain the knowledge from my I.D. itself.
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November 2020 by Sybil Wolfe
You're a bank and you can't exchange cash for rolls of quarters unless someone has an account? Completely ridiculous! New level of suuuuuck!!
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November 2020 by Kathy Warden
Incredibly rude and condescending. Very upset with the service I received!
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July 2019 by Shoni Smith
I had a very negative experience with Stacy McCarthy today. We had a payroll issue with a previous employee who did not receive her DD payroll. While I do understand that this is a hardship, it is always best for all involved to work together to problem solve. Stacy was very unprofessional. She consistently made accusations that the company I work for did not pay the employee despite the fact that we have proof from ADP that she was paid and there was no return of funds. It's unfortunate, but payroll issues happen. Businesses need to be able to communicate with banks to problem solve without bank staff firing up the situation. I hope Fifth Third does not tolerate this level of professionalism.
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July 2019 by Casey LaMore
I had a very negative experience here.
