-
December 2023 by young rebel
Just joined and got the black card. I love the atmosphere and vibes here and am looking forward to being a dedicated member... Also the hydro aqua massage chair ?
-
November 2023 by Vera Hamacher
I’ve been a member of this location since they opened and while after Covid reopening things were a little iffy I stayed with it HOWEVER since Branden has taken over as manager things are swiftly turning back around, super clean, staff friendly and always available. Never once have I checked in or gone to the counter to ask a question is it unattended or is the staff just standing around just chatting.
-
November 2023 by Taylor McBride
New member orientation set for today. Show up right on time nobody at the front desk. Go to my car to call and cancel and after a few minutes get an answer. I ended up canceling entire membership due to not feeling welcome. If I come in nervous and have a orientation, I should be feeling more welcome so I come back. This turned me away from planet fitnessUpdate: I've been charged $40 after canceling. I contacted support phone number for billing they said the club directly deals with billing. I call the club. Young lady "Selena" I believe refused to get me over to a manager and instead continued to argue the billing even though I signed off on a immediate cancellation. Never checked into the club due to the bad experience to a "welcome orientation class". All the reviews about customer service and management are true as I heard a male voice over her shoulder tell her what to say. So the male manager on doesn't have the guts to deal with problems head on rather letting under paid young lady take the blow due to his lack of leadership. Disgusting.
-
November 2023 by Kei Wrigh
They've been late opening multiple times on the weekends over the past month or so. It has messed our schedules up both times and is beyond frustrating. We pay their bill as expected, so we expect them to do what they say they are going to do.Also..their equip needs cleaning...specifically the smith cages
-
October 2023 by Joy Bowen
Staff are super friendly and facility is clean and has lots of cardio equipment. I love the crowd meter feature on the app.
-
September 2023 by Gary Kelley
Visited on September 8th. The machines all need lubricant. The bathrooms were dirty and showers not any better. When I mentioned the machines needing help The guy basically blew me off and acted like I knew nothing. To bad I've been a.trainer for over 20 years. Never will go back and not impressed. The only plus was the girl who I talked to when leaving. She was nice.
-
September 2023 by Kenzie Kelley
Woman's showers had balls of hair in corner ?. The machines where extremely hard to use could not use assistant pull up machine due to not being lubed properly. Pull down machines where also very hard to use.
-
September 2023 by Rob Applegate
I travel the country for work. By far this is one of the best ones. The size is just right and the staff are great. The machines are always taken care of anyway right away if they are damaged.
-
September 2023 by Gina Rios
Super clean and polite staff. Love the set up of the gym, I look forward for when thr gym expands and adds more equipment like other planet fitness I have seen. Totally recommend it
-
August 2023 by Buz Helwig
Hats off to Geoff my trainer. The best. If he ever leaves I will be gone. He's amazing.
-
June 2023 by Princess Jasmine
Planet fitness has been my go to since I can remember. I always feel welcomed & everyone works as a family trying to accomplish the same goals of fitness . I’d highly suggest that you come here if you want good training & to have judgmental thought .
-
June 2023 by Alona Chekalina
Had to leave the gym before finishing my workout due to multiple (6-8 at once) exercise machines being unavailable due to deep cleaning DURING THE RUSH HOUR at 4 PM. The kids doing a good job keeping the place clean, but the place NEEDS better management - such cleaning should be scheduled either early before the crowd comes, or after, not right when the machines are actively in use.
-
June 2023 by Alexis Richway
Awesome gym, always well stocked & spotless! Logan is always so polite, helpful & busy cleaning. I travel to a lot of other PF locations when traveling for work & this location is by far my favorite due to the friendly & hardworking staff!
-
June 2023 by Hwi Jin Kim
Gym is fine, the kids at front desk need training.On their phone, too busy laughing on their phone to notice that someone is waiting to use the hydro bed.. when did employee mannerism became such a hard thing.
-
May 2023 by Stephanie Bott
This gym is dirty! Every piece of equipment is covered in dust. Most the time the paper towel to clean the machines is completely out while employees play on their phones at the front desk. This location also lacks machines other PF locations offer. There are also broken pieces of equipment that someone will eventually hurt themselves on. Probably one of my least favorite PF locations.
