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January 2024 by Kamaldeep Rathi
Amazing service!! My cascadia and I pretty much froze out in Lexington for 13+ hours at a local shipper and TONY came to the rescue. Honest guy, Honest mechanic. I would highly recommend their service if you happen to break down in the area. Best wishes
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January 2024 by Jody Lehmann
Very nice place to get a oil change and have a coffee or tea or smoothie and a great snack with it while waiting for your vehicle thank u and we will be back
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January 2024 by Martin Structural Consultants Inc MSC I
I have to say I was a bit apprehensive on using Franzels truck and auto because of how many cars they had parked around their building. But my car had a major engine flaw and needed the entire motor replaced. And after asking around, I figured out that they were the place to do it. Now I am very pleased that I did the mechanic seem to be very professional and well-versed, in all that they needed to be. They set up a time to have my car in and get started on it, and it was out when they said it would be. The whole thing went pretty much flawless. There after service of service works excellent whenever I had a question it was answered. Since that time, I have taken my car back to them for anything else that it needed. I now realize that the reason there are so many cars around it is because they are that good. And there may be a lot of cars around the building, but they don’t seem to sit there long. They are in and out and that spot is filled by the next person Needing their help. I would recommend them to anyone. If you’re nervous about leaving your car there, talk to the owner, Tony Franzel, and after a few minutes, realize the same thing I did and you too will have confidence in what they are going to do. I would like to say thank you to Tony and his whole crew. Don’t forget to go next-door and get a coffee and cookie at the coffee shop. It’s excellent too.
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January 2024 by Lawdogs process Servers
They did a great job on my truck! Monica at the front desk was helpful in making the appointment. No issues, perfect service, and customer service!
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July 2023 by Richard Davidson
I was sent there by ADAMS my air was not working in my 20yr old suburban. Electrical problem. They worked on it, sent it home. Did work. Told me bring it right back. I did thinking more money. (WRONG) found the problem. Works great. Very happy. Great service.
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May 2023 by Karen The Most Annoying Mom
My poor Tahoe, Bertie, was hauled home from Alderman's, then, it was worked on for nine days while trying to diagnose. Franzel Repair graciously offered to help. Within an hour, Bertie was ready to take on the World again. Thank You everyone for an awesome group effort !!! We are soooo fortunate to have an awesome community. ???
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April 2023 by Brian Burke
So my Grandson goes to the local high school near this place. He calls me and says grandpa my serpentine belt just came off on my car. I’m 90 minutes from them so he says there is a repair shop down the road, I’ll see if they can help. The guys at the shop got in their car and drove to his vehicle in the school parking lot and reinstalled his serpentine belt and did all that for free. Great customer service guys, I’m in the car business and this type of service in a small town will go a long way. Hope anyone reading this gives this business a try.
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March 2023 by Michael Russell
Did a complete flushing of cooling system very pleased with the outcomeServices: Auto engine diagnostic
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February 2023 by Deborah Woodruff
I brought my car here. When I turned right it vibrates and made a squealing noise. I also thought it needed breaks. They gave me a quote for the breaks over the phone. When I got there they took it for a test drive. He came back and said nothing is wrong with my car it only needed power steering fluid and he put it in. So I would say they are very honest they could have got $400+ out of me. My boyfriend also brought his car there the same. He called them when they opened they squeezed his car in. They did ball joints break pads and rotors with in 4 hrs. We will definitely be using them again in the future.
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January 2023 by Mark Douglass
I made a mistake and bought a Chevy Equinox. The engine blew at 104,000. The cheapest quote I received was $10,000 to replace it. Franzels put a brand new (better than the stock engine) in it for 40% less than anywhere else in Michigan. The car is running better than ever. Franzels is a family business that provides quality, honest work and supports its community. They have always treated me fairly and I trust their work. I live 2.6 hours away and will still continue to use them for all of my automotive needs. Very grateful for this family business.Service: Engine repair
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January 2023 by liberty guy
Third mechanics a charm. These guys were the only ones who were able and willing to fix my daughter's car. Thanks guys! Five stars.
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January 2023 by Eric Seaman
Friendly knowledgeable staff, very clean, in and out service.
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November 2022 by Michael Lander
Excellent in everyway. Will never use another mechanic shop!
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November 2022 by Donna Markovic
When you drive 1: 20 minutes to have work on your car done, you know that is great customer service! So glad I found the shop with the best service in the state
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February 2022 by Daryl Lee
My family and I have been using Franzel's for several years and are very satisfied with the service and support we have received.
