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July 2023 by Mb B.
THIS IS NO LONGER DR. GEIGER's BUSINESS - WILL NOT TAKE PATIENTS OUTSIDE OF CROSWELL & LEXINGTON!! My kitty was a patient here for 12 years - but haven't been there in a while. We live in P.H. area, will not see her!
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April 2022 by Lisa Reifert
I had been a customer with Doc Geiger and his Dad for roughly 30 years. They were great. I recently received a bill for $50 for a missed office visit under the new clinic name. I called them because in all of the years I had been a customer there I never missed an appointment and I thought the bill was very high and asked if they would meet me half way. I was rudely told they would not. They said it was because it was a "missed" medical procedure. Not so. I took my dog in to see if she needed her teeth cleaned and they sent us home with oral treats to give her for a month and they wanted me to bring her back to determine if they thought she should be put under after the oral treatment. They set up the appointment to assess her progress. I also said that a "reminder" text would be nice as most businesses in our current day use this helpful tool. I also told them that I did not know that there was a new name for the business and was quite rudely told that it was posted on their door and on their FB page. With COVID we were not able to go into the building so staff met me at my car to vaccinate my pets and I paid in the parking lot so did not see a sign on the door. I am not "friends" with the vet (nor any of my other doctors, dentists, etc,) on FB so was not aware of the change. I told them that a letter in the mail to notify customers of changes could have been done to which I, again told very rudely, that "short of mailing everyone on the list it would have cost them about $1000 in postage to update everyone". I told her that is part of the cost of doing business. If the new vet were starting from scratch without taking over a business there probably would have been some sort of mass mailing to invite customers from the community. Addtionally, when I called the vet it was because I had received a letter from Sanilac County to renew my dog licenses so when I called to get them in I asked them to update all immunizations while I was coming in and was told they had a "crash" of their system and didn't know which shots my animals needed. I took my records in there so they could update their records. So, in not meeting me half way, or $25, on a so called "missed surgery" appointment Croswell Veterinary Clinic lost a long time dedicated customer. Lastly, the office staff is RUDE!!!
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January 2022 by Waneta Reckker
We had to make the tough decision to put our dog to sleep. Everyone at the clinic was so kind and gentle with him and us. Despite how difficult today was, we are blessed for the care we received!!
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December 2021 by Chad Parraghi
Highly recommend Croswell Veterinary Services. Very professional and versatile. Wouldn't go to another vet. Hands down best care available.
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September 2021 by Teal Waldorph
Absolutely WORST vet ever!!! They don't know their pricing and they have absolutely no communication!!! I had blood work scheduled for my dog .. they ran out of power which is not their fault at all but the way they handled things was their fault and NOT okay!!! They took my dogs blood work and said that they didn't know a price for it right now but when the power comes back on they will call us to let us know a price and everything so we said ok and left. Later on they calle
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September 2021 by Rhnea Mathews
have taken all our pets there for over 20 years. very friendly and don't rush you out the door. answers all your questions.
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April 2021 by T Vito Vitrano
professional,caring doctors and staff.
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May 2020 by Tiffany Marie Slaton
Drove 5 hours to get my dobermans ears cropped and they done such a great job. Her ears are obviously still healing but they look amazing! highly recommend! Also very friendly staff and all my answers and concerns were answered. Worth the 5 hour drive forsure!! Also all my questions and concerns were answered and the staff is very caring and very knowledgeable.
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May 2020 by Jamie Chute Schoettle
They are the most compassionate office that I have have ever been too! Dr Geiger is so great
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May 2020 by Donald Welsh Jr.
good service good prices would not go any where else
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October 2019 by Kenneth J.
Been taking my pets there for quit a while, stopped 7 years ago because of no more pets ,till now have 2 cats and three kittens now need to get 4 fixed2 males and 2 females hopefully before the next heat.
