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November 2023 by Angela Hunter
First time going to this location as it is closer to my new home.I ordered and scheduled tires online and paid for them to be installed next day. My appointment was at 9AM, and I arrived about 5-10 minutes early to check in. Upon arrival I was asked to show my ID and the card I used to pay online to verify it was me, which I totally understand and had that ready to give her. The lady at the front stared at my credit card for a while and was having a hard time finding the numbers as I had a custom vinyl cover on it. She ended up having me take it off since she had to see the numbers, which ruined my card cover.Also, I had asked about how long the installation would take and she told me that it usually takes about an hour. I ended up being there a little over 2 hours. If I had known it was going to be that long I would have just had someone come pick me up.Once I checked out and walked to my car, I noticed that the tires that were on my car were a different brand than the ones I ordered online. Nobody informed me of the change. I ordered Starfire Solarus tires and they put Waterfall tires on. Based off of Google searches they seem to be about the same-ish, but I just wish I would have been told about this change and informed of any differences in tire beforehand.Waiting area was decent, with a snack vending machine and TV. Unfortunately the coffee machine wasn't on and no drinks were available.Overall, my experience was okay, but not spectacular. I might look elsewhere for my next tire purchase.
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November 2023 by Misskittykitty72
I have only been here to get air in my tire. But I luv it because it's free and it stops at ur tire air point
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November 2023 by Hitomi Tomobe
Drop your car off.They had a part being delivered that was the cause of a lot of wait. It was great that they were getting it but, they didn't notify me of this, and I didnt know I was gonna be here for 5 hrs. They really need to work on giving ETAs so I'm not wasting my entire day here. Havent left yet so we'll see how long that takes.
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October 2023 by PAULA SNYDER
The staff at Belle Tire are excellent! I ran over a nail causing a slow leak Austin helped me by putting air in my tire (he was so kind I was having a horrible day due to my mother passing away he made sure I was ok to drive back home) I returned a few days later to have my tire repaired Roland took care of me my tire is now perfect I am so appreciative of the timely and professional service I received both employees are an asset to your company thank you for everything! ??
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October 2023 by Squee “Bob Ross”
Refused to look at a tire they sold me, had to take elsewhere and get a perfectly fine tire repaired. Sad that Belle Tire's commision incentives push their salesmen to take advantage of their customers.
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September 2023 by Shirley Shottroff
Just stopped to fill my tires. Free air pump. Have had service done in the past and have been satisfied. Staff could make an effort to be a little more friendly.
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September 2023 by Dani Hikmat
Great service! I called different places and they tried to rip me off. Went from almost spending $400 on some seniors that they told me I have to change to only spending $50 here and the people there were amazing. That’s what u call a respectful business!
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September 2023 by Lonnie
I felt welcome the price was reasonable and the work was fast and accurate.Thanks Belle Tire I'll be back
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August 2023 by Briggittee P.
I've been to this location on many occasions. The service is always the best. Meeting Bashara was awesome , he truly took care of truck repairs and made great suggestions. The professionalism is always top notch. Thanks again guys!
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August 2023 by Zaher Hamzeh
All I asked for was high speed balancing. Took an appointment at 12PM. Arrived on time but the car didn’t get into the shop until 3PM. I checked couple times during the wait and all they said that it was next in line. What is the point of making an appointment if you have to wait 3 hours? Their explanation was: “we don’t know what happened and why it didn’t make it into the building”. Not until i complained and raised my voice after 3 hours that the car got priority and was immediately pulled into the building.Took only 20 minutes to complete the balancing work. They did the free alignment check to find two of the tires are not aligned. Offered to do the alignment work for free and not charge me for balancing.Kudos for the service advisor Eric for making it right; thus the 3-star rating. Customer service can be better and should have more regard to peoples’ time.
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August 2023 by Nesreen Sayed
The best service ever. Thank you for taking care of me. Employees were so nice.
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June 2023 by Peter Batarseh
It was good, management was very helpful. A little bit of weight but no problem with me, I’d rather have them take their time and not rush. I should also mention I got service done over here a few times already and it was great. Hope this helps. Thanks you.
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June 2023 by Ransom Butler
This was the most disorganized car repair shop I have ever had a dealing with. I was there for 4 hours for rear breaks just to find out that they never pre ordered the parts after putting the down payment 4 days prior and was told to be here Tuesday may 31st to put the parts on. No compensation for the giant inconvenience at all..
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May 2023 by Alyse J
They were professional and personable. Although it was busy, I was out in a decent amount of time. 10/10!
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May 2023 by Dwayne
Roland was amazing as well as professional. He got me in on a moment's notice and took care of our vehicle. We were leaving for Tennessee the following morning and they made it happen . So grateful for the mechanics and staff, what an amazing experience.