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December 2023 by AK 47
Terrible customer service, I needed a price on something and because I told him I needed it in the next two days he said no and refused to give me quotes on anything else even though I explained to him that I’ll need more in the near future. He had an attitude and just decided not to respond. Very unprofessional.
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July 2023 by Michael Fagson
Spoke with somebody on the phone here they were very rude. And when I asked for more information on the process the kept repeating the same thing over and over which made it hard for me to understand. Will be taking my business elsewhere because they clearly didn’t want it.
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June 2023 by Greg Hall
Did business with them recently. They tried to over charge me for I project I had done at one of their other stores, for a 3rd if the price. When I called them on it they told me the were to busy to take my project. I when back to the first location I worked with (even though it’s a longer trip) and they took care of everything for the orginal price.
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April 2023 by Gail Wyatt
Extremely quick and effecient! Sam was very friendly and thorough at pick up. I was able to get a great turnaround time (2 days) we needed completed in a short amount of time. And the work was high quality and durable -- it looked great!
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April 2023 by Thomas Robinson
Went in to have labels made for my bottles of shoe cleaner. Had the bottle in my hand told the man I needed to have labels made to fit the bottles. He was extremely rude acted like he didn't want to help me at all kept coming up with excuse after excuse why he wouldn't do it. ( even though I hade the labels for same bottles made there a year ago) so I went down the road and ordered my 2500 ? stay away from thos place so rude and unprofessional
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February 2023 by sargon ismail
I really do recommend this location because there is a very rude and unprofessional older Indian man that knows nothing about talking to a customer and it’s my second time. My first time was three years ago came in to get car magnets for My Business and I walked out without even saying we’re getting any signs, and this time I had forgotten about it. Same thing I was going to get some magnets and lettering on the magnet, the company name and everything and same old Rude man which I asked if if it was a possible thing to do the stickering or labelling later and his response to me was do you think are you the only customer we have people ahead of you and I only had a question so if there was an option for me to put zero stars, I would do that unfortunately I have to give him one star
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September 2022 by Alisha Whitt
Customer service was awful. They never gave you names to call back and they never followed up. My husband always followed up with them week after week to see if they would even take the job or if they wanted to work with him.
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November 2021 by Toni Henry
Very helpful, quick response time, and cared about our project getting done quickly.
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August 2021 by K & I
Awesome service, definitely recommend
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March 2021 by Jenan Bazzi
Exceeds expectations! I love how my graduation banner turned out. Thank you Sam and Sean for the high quality work and great customer service!
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August 2020 by T Kelly
Lustful Lashes Beauty and Barber Salon of Livonia, MI had a great experience using Fast Signs for my business project. I highly recommend.
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July 2020 by Toni Mcdowell
Fast Sign team is very professional they make sure that your items being printed is to your expectations. Thank you Sam for taking care of us at CSL Plasma Lincoln Park
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July 2020 by Channie Odams
I am launching a new nonprofit organization, so I went here yesterday requesting a pill and stick sign; after speaking with Jake on the phone. An older gentleman was very rude to me when I arrived. 1st he asked what are you sticking it to, I said a tent. He said no I can’t guarantee it will stick to a tent. Then I said ok I spoke with Jake about the Feather Flags. He then folded his arms and said those are very expensive and takes about 2 weeks. I said yes the guy I spoke to over phone informed me of the cost. What do you need so we can go over some designs? He said designs for what I would not be able to say for sure the sign will stick to your tent without seeing it. I said we already established that, but now we’re talking about the flags and I’m going to need a banner. He said well you don’t know if a banner will be able to hook on to your tent, that’s something you’ll have to know. I told him yes I have checked that and I know the banner would tie on to the tent. This was when I realized this guy just didn’t want to service me, because everything I asked about he had a reason he wouldn’t be able to do it; so I left. I’ve never been treated so poorly and it was hurtful.
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March 2020 by Office Administrator
It is a pleasure to work with Sam at FastSigns in Dearborn. He is prompt in his communications and always very helpful. We needed signs for an event and the order was processed and produced within 3 days (a day before we needed them)! We received quality products with the benefit of quick turn around and helpful staff. THANK YOU!
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August 2019 by Erika Felix
I appreciate the service I received, email communications, & prompt production of my yard signs. It was a last minute order & ot was completed within 24hrs which I was EXTREMELY thankful!
