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January 2024 by neveen s.
the service assistance stood me up. i wanted 10 minutes for the man to bring me my basil from the storage but they never came back. terrible service. never coming again.
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June 2023 by Christine F.
Farah one of the Pharmacist & Earl have bent over backwards helping me in the past 6 months or so! I highly recommend this Pharmacy for your medication needs! Keep up the great work guys!!!
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June 2023 by AM
They rarely answer the phone at this location
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June 2023 by Detroit R.
I've been back a few times and the angry mountain beast checkout lady hasn't been there.Everyone I've interacted with in these recent visits, i.e. stock people, customer assistance, checkout people, have been extremely polite and friendly.I can generally find what I'm looking for, too. No issues.Well done.
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December 2022 by Nancy H.
If you walk in late afternoon. You can hardly find what you need. One lady behind customer service (not karyn) is extremely rude and insisted on her behavior.
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September 2022 by Steven W.
I was returning bottles and I have a speech problem and Amanda and because I stuttered problem I was returning bottles she embarrassed me in front of about three customers and I don't think that is fair and I will be contacting a lawyer which my lawyer is on the other line so I got to post this right now
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June 2022 by Michael B.
Normally I have no problems at this Kroger. Today, I returned some cans and 4 of them wouldn't go through the machine. I waited in the customer service line to cash in my other slips and told the the woman at the counter that these 4 can would not go through. Normally, they take the cans and give you the refund providing they are Michigan returnable and the store carries the brand. These were Pabst cans from MI. Instead, she sent me back to the bottle room for assistance. I stated that I didn't want to wait in line again, but she assured me that the bottle person would give me the 40 cents. So I went back to the bottle room and was told by the bottle guy that I needed to take them to the serice desk. As anyone can imagine, this is way too much of a hassle for 40 cents. Back at the service desk, a different woman told me that they would have to send someone to the beer isle to see if the store carried that particular "flavor". I stated that they are just cans and they are returnable. That is when I gave up and left.
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September 2021 by MissKitty D.
This store is unpleasant on a good day, but today was the worst I have ever experienced in any grocery store. Shelves were empty, aisles were cluttered with carts and empty boxes, only two cashiers on duty and more than half of the U-Scan out of order. Some employees were standing around gabbing instead of stocking or clearing things up. The employees who were stocking shelves managed to block the aisles and make reaching products difficult, but didn't even bother to move or apologize. Many advertised items were not available at all. The only lunch meats available in the pre-packaged area were ham ... no beef or turkey. No management staff was visible anywhere. In the frozen food section, the few items available were on shelves too high to reach, or way at the back. I realize that many items may be unavailable due to the pandemic, but if they can't be perfectly stocked they could at least make the store tidy and not leave aisles blocked and cluttered. Perhaps if they spent less money on your silly ads and invested in training employees they might do better.
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December 2017 by Jeff Aula
Does in a pinch.