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June 2023 by Christine F.
Farah one of the Pharmacist & Earl have bent over backwards helping me in the past 6 months or so! I highly recommend this Pharmacy for your medication needs! Keep up the great work guys!!!
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June 2023 by Detroit R.
I've been back a few times and the angry mountain beast checkout lady hasn't been there.Everyone I've interacted with in these recent visits, i.e. stock people, customer assistance, checkout people, have been extremely polite and friendly.I can generally find what I'm looking for, too. No issues.Well done.
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June 2023 by Stephanie Waterman
Covering up gas prices then writing a different price that’s higher
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February 2023 by realbc7
Kroger Fuel Center is conveniently located in The Heights. The gas is generally priced to market and if you’re a Kroger Card Holder you receive a small discount on the price of ~ 3-5 cents a gallon. Additionally there is a small convenience store for last second items, smokes, pop, gum, etc… There are some 10 pumps, come fuel up!
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December 2022 by Anna Woolery
If I could give 0 stars for Ford Rd in the Heights fuel station I would! The guy that is always there is HORRIBLE! He is rude- nasty and one of the most obnoxious people I've ever met. I WILL NEVER GO THERE AGAIN! Cherry Hill and Merriman is GREAT and employees are very nice ? FU WILLIAM IF THAT'S YOUR REAL NAME
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December 2022 by Nancy H.
If you walk in late afternoon. You can hardly find what you need. One lady behind customer service (not karyn) is extremely rude and insisted on her behavior.
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September 2022 by F Gibson
Good Food with Flavor!!
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July 2022 by John Rumney
I got a $1.00 off a gallon which helped me save over $16.00 for gas.
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July 2022 by Melissa Lewis (Missy)
Husband and I filled up Gas tank together ❤ then we went shopping
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June 2022 by Michael B.
Normally I have no problems at this Kroger. Today, I returned some cans and 4 of them wouldn't go through the machine. I waited in the customer service line to cash in my other slips and told the the woman at the counter that these 4 can would not go through. Normally, they take the cans and give you the refund providing they are Michigan returnable and the store carries the brand. These were Pabst cans from MI. Instead, she sent me back to the bottle room for assistance. I stated that I didn't want to wait in line again, but she assured me that the bottle person would give me the 40 cents. So I went back to the bottle room and was told by the bottle guy that I needed to take them to the serice desk. As anyone can imagine, this is way too much of a hassle for 40 cents. Back at the service desk, a different woman told me that they would have to send someone to the beer isle to see if the store carried that particular "flavor". I stated that they are just cans and they are returnable. That is when I gave up and left.
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May 2022 by Andrew Kub
Great place. Clean. Always had open lanes.
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November 2021 by Jack Smith
6 times out of 10 their pumps are not working properly. Very inconvenient.
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September 2021 by MissKitty D.
This store is unpleasant on a good day, but today was the worst I have ever experienced in any grocery store. Shelves were empty, aisles were cluttered with carts and empty boxes, only two cashiers on duty and more than half of the U-Scan out of order. Some employees were standing around gabbing instead of stocking or clearing things up. The employees who were stocking shelves managed to block the aisles and make reaching products difficult, but didn't even bother to move or apologize. Many advertised items were not available at all. The only lunch meats available in the pre-packaged area were ham ... no beef or turkey. No management staff was visible anywhere. In the frozen food section, the few items available were on shelves too high to reach, or way at the back. I realize that many items may be unavailable due to the pandemic, but if they can't be perfectly stocked they could at least make the store tidy and not leave aisles blocked and cluttered. Perhaps if they spent less money on your silly ads and invested in training employees they might do better.
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June 2021 by Rami Hayyat
6 times out of 10 their pumps are not working properly. Very inconvenient.
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March 2021 by Amro N.
I had a terrible experience. The pharmacy technician Madison and the pharmacist Sara are so rude and disrespectful. I called Madison 3 days ago and she said my medication will be ready in an hour but when I went to pick it up she said it's not ready, come after 3 days. I called after 3 days and she said it will be ready in an hour but when I got there she said it's not ready, I cannot fill it which doesn't make any sense. She doesn't know what she is doing. She was raising her voice in the drive through phone and yelling of mistakes she kept doing two times in a row. She said you can leave the pharmacy and transfer your prescriptions. I talked to the pharmacist Sara about this terrible experience that happened two times in a row. She said I don't handle complaints even though she is a pharmacist and can do that. She also said you can leave and transfer your prescriptions if you want. They always mess up my refills to get less than what the doctor prescribed and delay the medications. The also never answer questions about the medications. They don't know the basics of pharmacy and keep doing the same mistakes over and over again. Madison and Sara are so terrible and need to not work in professional jobs.