-
February 2024 by Brian Williams
Same guys always working here, they know their stuff but give off the vibe that they are too bothered to help if you aren't a "car guy". Generally have good stock selection.
-
January 2024 by Vin L
I WAS SCAMMED OUT OF $308IF YOU HAVE EVER BEEN HERE, CHECK YOUR RECEIPTS!!!I bought some parts for my car and didn't realize that i was charged for two ignition coils that I didn't want, and definitely didn't receive. It could have been a mistake, that happens from time to time, but $308 is a pretty big mistake. I think the clerk did this intentionally; I wouldn't be surprised to learn that they were "returned".
-
January 2024 by Tim Brock
Always helpful staff, almost always have what I'm needing.
-
December 2023 by Cecilia DeCoster
Always helpful and nice... thank you again to Dan for helping me with my headlight and air filter. You guys are the best
-
November 2023 by Princess
Dan is very rude and not helpful, the women employees give dirty looks and are lazy workers doing absolutely nothing and getting paid
-
November 2023 by Kristen D
Not a bad store. Usually you really need and organized sales floor and register area. Within the past week or two I was in and noticed that they were redoing the floors so fairly they definitely keep the building and retail floor and nice shape.I really hate leaving negative reviews and rarely do. This time however after seeing an experiencing concerning issues regarding and employee I feel it is necessary to bring this to the attention of the company.As someone who works on cars quite a bit I frequently visit this location as it's closest to my home. I have since started driving a little further because every time I do come in, one of the employees I believe named Dan is absolutely horrendous in the area of customer service. He's displayed some very concerning behaviors, and as someone who is worked and management and customer service I can say without a doubt this employee would greatly venison and in turn the customers as well from some intensive training on customer service and particularly how to speak respectfully to other people.Recently I actually witnessed him being extremely rude, yelling as well as using profanity towards other customers. He slammef down an item very aggressively during this incident that the customer was either purchasing or returning on the counter. And this customer had a child with them that witnessed and heard the absurd behavior of the employee. I was truly shocked to see that display of behavior, and it takes quite a bit to shock me.Having to go to another location to avoid dealing with possibility of encountering Dan and not knowing if he's going to freak out and snap on me or another customer is inconvenient. Plus it's obviously unprofessional and for people who aren't used to shop talk the profanity is likely offensive and especially inappropriate if there are children in the store.Haven't read any other reviews just yet, however between my experiences and seeing him be rude to some woman with her child and another man that may have been with the woman and child but I'm not sure.There is an employee who might be named Krista or something but she is very nice and knowledgeable every time I go in. Hopefully this can be resolved so I can resume shopping there once again.
-
November 2023 by Raymond “Uglytothebone21” Verdoot
I Have been going to O'Reilly's auto parts since it Took over Murray's way back when, When it Comes to a Parts Store the one on Van Born Rd in Dearborn heights, MI Sets the Standard. I Recently had a Problem with a Certain Vendor & The Store Refunded every Dime & Corporate Office Sent me a Check to the Store for $150 because of my Troubles. That Boys & Girls is Quality Service
-
September 2023 by TOM BUSSELL
Quick service friendly staff. Weed is average and over priced tho, so I grab the vapes but place is clean and efficient
-
September 2023 by Sunny Law
I really like place 5 minutes way from my car dealership.but having Been there pass 2 month cause one employee make jhon big guy very disrespectful very on professional and I feel bad for business cause guy like that he’s manager this location I am very sure they loose lot customer from he’s treatment
-
August 2023 by Tony The Shovel
Had the part I needed, in n out. Thanks again!
-
August 2023 by James Klorer
Horrible rude lazy over priced. Worst service ever
-
August 2023 by Mr Ricketts
I love this location! The staff here is the best and the parts are quality parts! Their knowledge of proper auto repair is so refreshing. This has been my go-to location for almost 18 years now.
-
August 2023 by spawnguy83
Stopped in grabbed a wiper blade a headlamp and some washer fluid. In and out in less the 5 minutes. Replaced the bulb wiper and filled the washer fluid in the parking lot. They had a trash car right there and I was off in less than 10 minutes.
-
July 2023 by Safa Aljayashy
If I can't leave zero stars John and Joe saw me looking at tools and one of the clowns made a funny comment go to autozone they got it!!!!!!!!!! I get to the ragerster asked them where's a autozone they laugh and say haha they're closed... I WILL NEVER STEP FOOT THERE AGAIN Idc if I'm stranded outside. Very good service..
-
June 2023 by Greg Wallace
There was literally two females in the store, staring at me, dead in the eyes, and I was just trying to ask them if they were open or closed even tried to do hand signs to them and they literally looked right through me like I was not standing there that was probably the most disrespectful encounter have ever experienced at O’Reilly‘s auto parts, and to top it off I have a commercial account with them and I spent over 3K a week there definitely considering other options at this point
