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February 2024 by Jonathan Benezra
I recently faced a major challenge with my office vinyl flooring after consistently using the wrong chemical solutions for over a year. Despite engaging several companies to rectify the issue, none could deliver the results I needed. Some even left the job halfway. That's when I reached out to Marc from Service Master, and everything changed.From the first interaction, Marc's service was exceptional. He swiftly scheduled a cleaning team for my office within a week. The results were nothing short of miraculous – our office flooring now looks brand new, and the entire office is in awe. Marc's team at Service Master is like the Avengers of cleaning; their performance is truly unbelievable.They went above and beyond all expectations, and "exceptional" is an understatement for the level of service they provided. I am genuinely grateful for their dedication and expertise. Service Master, led by Marc, has my heartfelt appreciation. They have not just met but exceeded our expectations, and for that, I say, "God bless them!" If you're seeking a cleaning service that delivers outstanding results, look no further than Service Master.
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November 2023 by Maria Melistas
Abe came out to my house yesterday and went way above and beyond to help clean out our vents! He showed us before and after's and told us the best way for long term care. Highly recommend him and the crew! They helped move furniture and got into tight spots to make sure all vents got cleaned, Showed up right on time and got the job done super quickly!
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September 2023 by F F
Abe and Miguel were the techs that came out. Service was professional, affordable, excellent quality! Will refer and use this company in the future!Service: HVAC duct & vent cleaning
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September 2023 by Ali
Great job and great guys. Had Miguel and Abe come out and do a fantastic job. Will use them again.
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May 2023 by Therle D.
April Fools Day, we noticed a drip. By the end of the day it wasn't a drip. We filed a claim on the 3rd. Company came out on the 5th and fixed by the 9th. The clean-up facet of Service Master we dealt with were fantastic and took care to explain everything . Then we waited a month and were introduced to the franchise "Service Master by Jouny." That was where the nightmare began. "Mike" (Jouny) wasn't sure he wanted the job. They were overbooked. Then two guys in a dirty panel van showed up. They left their tools on my partner's dresser. On day two my kid fell down the stairs because the cardboard wasn't secured to the steps. They showed up an average of 1-3 hours late every day, which meant the job took two extra days to finish. There were raised voices one afternoon, and I discovered they had mounted our accent tile for the bathroom and threshold trim as the floor of the shower. The workers stopped talking to us and slap-dashed the room together, putting paint over fresh silicone or plaster that didn't adhere, and covering a piece of 1/4-inch greenboard with at least 2 inches of plaster with no seam tape or backing. When it cracked and I complained, they smeared more plaster over it. One of the workers broke the exposed shower drain and replace it without telling me or pulling permits. It was never inspected, nor approved. Last day of work, they didn't sand or paint any work on the stairs; everything is still rough finish, and they dumped their buckets of waste water on my garden flowers and AC condenser. Hours after officially firing ServiceMaster by Jouny and filing a complaint with my insurance company, a truck rolls up: "Carpet Cleaning by Jouny." Service Master is apparently a franchise, which means you can slap their name on your plastic lunchbox to look reputable. Even some other Service Master franchise owners won't work with this guy and avidly call him a crook. And now, so do I.
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January 2023 by Christine Mccafferty
Extremely horrible experience. One area hallway 12 feet /4feet wide they places six extremely large machines which was overkill. Kept blowing fuses all over the house. Sent another tech out who yelled at me that I should have just kept everything plugged in. My house is 100 years old. I feared for my life working with these people. The first group reeked of POT. Unprofessional? You betcha.Service: Water damage-related cleanup & repair
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October 2022 by omar faraji
We have done our service with Abe and Miguel. I cannot thank these guys enough. They were on time, super professionals, and very friendly. They did an excellent job air ducting our vent with sanitizing. I would highly recommend these guys. They were very passionate about their work and provided great value.Thank you!
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April 2022 by Sandi Tague
Abe and Miguel were AMAZING!!!!!! So thorough and professional! We could not have chosen a better company and we got so lucky to get Abe and Miguel!!!! For the exceptional work and customer service this was also very reasonable compared to other companies. These guys are the real thing-Thanks so much~!!!!
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December 2021 by Jeff Braun
Abe and his associate from Jouny were awesome and got our ducts super clean. Abe was really helpful and showed before and after photos and even helped show me an issue with our furnace that we should get serviced. He didn’t try to upsell and was very honest and thorough. I have nothing but great things to say about Abe and his company, they were awesome to use and would highly recommend them to anyone that needs duct cleaning services. He really went above and beyond and is also a really nice guy. Thanks Abe!
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December 2021 by Tina Sabbadin
Abe was awesome cleaning the furnace vents!!!! great man & very friendly & professional.... will use again....the whole crew under john w. were terrific & very understandingService: Fire damage cleanup & repair
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November 2021 by Cheryl P.
I used this service for air duct cleaning in my home. Later I noticed the truck leaked large amounts of oil in my driveway. I reached out to this company and was assured they would come out to clean the driveway. They never came out. Reached out several more times to no avail. I do not recommend this company, In my opinion very poor service.
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August 2021 by Chelsea Hendren
HIGHLY RECOMMEND! We had Brent and his team come out not once, but twice in one day to help with roofing issues. They were professional, on time, and so kind. I was so grateful to have a team that genuinely cared about us. They really went above and beyond for us. :)
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August 2021 by smooth criminal 47
Michael, Brent and crew Did an excellent job Cleaning up my home due to a greasefire I had.They were very professional nice courteous And reassure me E that the job will be done correctly and on time. They cleaned my carpet cleaned my wood floor washed my walls, Wash the dishes also. Brent also communicated with my adjuster to keep me up to speed with what was going on...I would without a doubt recommend them for jobs.Services: Carpet cleaning
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December 2020 by Lila
I made an appt with this company to have my air ducts cleaned. Abe was on time and did a very thorough job cleaning the ducts as well as all the vents in the house without leaving a mess. I am very pleased with the results and highly recommend them!!!
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November 2020 by AnnMarie Romstad
These guys are the best. Not only did they do a fabulous job cleaning and drying up my property after the flood in MidMichigan they drove almost 3 hours to do it. Overall friendly service and the guys went over and beyond. Thank you so much.
