-
March 2024 by Michael Awad
My favorite appliance and electronics store. Great prices, personable and knowledgeable associates.
-
March 2024 by Mac
Thank you Bill and Shirley for the great service
-
December 2023 by Rachel B
My mother and I were very pleased with the help we received. We wanted to shop with very few expectations and store managerJD made sure we were helped with quick service and even matched our unexpected expectations!! The holidays are challenging enough, so we were happy to get here and feel very respected and appreciated. Thanks again!!!
-
December 2023 by Christtienna Batten
We JUST walked into the store! JD is great! This was the easiest shopping experience I’ve had while looking for a washer and dryer. They have EXCELLENT prices on their sets! We have been to five different places looking for a washer and dryer set that is both affordable and has quick delivery. It is the Saturday before Thanksgiving and they are gonna deliver it on Tuesday!!! I highly recommend coming here for all of your housing appliance and furniture needs. They are easy to deal with and have great deals on brand name appliances. We stopped here before going to Best Buy which had an Insignia brand set for the same price as a WHIRLPOOL set with a gas dryer. Check ‘em out! I I wish we would have came here first. Thanks a million, JD! We will see you next month for our next major purchase!
-
December 2023 by Tabatha Estell
The manager JD was very helpful and has great customer service. He understood I was on a budget and went above and beyond to help me to find a stove and dryer on my budget. Even gave additional discount and perks.Received delivery of my stove the next day after purchase. They will even take away your appliance. Because of his professionalism and good customer service I will be back to get a washing machine.
-
December 2023 by Donna Ball
My husband and I nothing but good things to say about JD and the delivery crew…. We were looking for all new appliances and we expressed to JD what we were looking for and he was absolutely great and very helpful!!! We were looking for a certain size fridge and was able to help us!! When the guys delivered all the appliances they were very careful with the appliances and when coming in the house… they were very respectful and helpful… we will continue to give ABC our business and the customer service and helpfulness has been so good for us!!!
-
December 2023 by Jad Hamade
Just stopped by this store last night with my sister to purchase a fridge and JD was awesome and helped us find what we needed fairly quickly. He was very honest and knowledgeable on the product and made us feel comfortable making a purchase.I will shop here again for sure!
-
October 2023 by J Cee
This review is not towards ABC warehouse as a company this is towards the dearborn store. I went to pick ip a TV i bought at the southgate store as this store is the only one that had it in their warehouse. So my sales rep Moe sent me to talk to JD. Let me just say this man JD has no customer service skills he was rude and completely blew me off. I tried talking to him about not being so rude and he got mad and kicked me out his store. Anybody that wants awesome service go to the southgate store in eureka and go see Moe he will take care of you.
-
October 2023 by Chana Hardin
I brought furniture that I seen on show room floor when it got to my house it was a totally different set went back to ask what happened they tried to tell me it was the same set. Just darker as I showed them to totally different sets got very disrespectful asked me not to talk to them promised me a refund but let’s see how that goes I’m literally in tears. The green is what I purchased and picked out from show room floor. The funeral room furniture is what I got
-
August 2023 by Danielle D
If ur looking to shop for some new appliances, ABC Warehouse is definetly NOT the right place to go. ABC Warehouse needs to hire a better delivery company in order to avoid a bad reputation. Deliveries arent made as promised. Delivery workers rush with everything. Appliances are installed incorrectly. Alot of false information is given. Overall very inconvenient. DO NOT RECOMMEND.
-
August 2023 by Wisam Obeid
I had a truly terrible experience dealing with the sales rep "Webby" at ABC Warehouse. Not only was he completely unhelpful when my oven was delayed by 3 days past its arrival date, but he also displayed a shocking level of rudeness and disrespect. Instead of offering any assistance or understanding, he even had the audacity to make sarcastic remarks about lending me his credit card and car to feed my family since I couldn't cook for 3 days. To make matters worse, the company provided no compensation whatsoever for the abysmal service I endured. I wouldn't wish this kind of treatment on anyone. Avoid dealing with "Webby" and ABC Warehouse at all costs! To add insult to injury, after enduring three days of delays, I finally received the oven from ABC Warehouse, only to find out that it was broken upon arrival. This nightmare just keeps getting worse. Not only did I have to wait even longer for an oven that I paid over $1000 for, but now I have to deal with the hassle of getting a replacement and the uncertainty of how much longer I'll have to wait. This entire experience has been an absolute disaster, and the complete lack of accountability or compensation from the company is truly astonishing. I can't believe I've been treated so poorly after spending a significant amount of money. "Webby" and ABC Warehouse have truly outdone themselves in providing the worst customer service I've ever encountered.
-
May 2023 by Kristine Koos
We went in to look at appliances and were helped by the store manager, JD. He helped us bundle all new appliances and took his time helping us get the features we wanted at an affordable price. We took a week to think on it and then went back and he remembered us and what we were looking for. Thankful for the smooth process and excellent price!-Millers and the baby :)
-
May 2023 by Esther Wilson
I have had great experiences with this store in Dearborn on Michigan Ave … my ABC Warehouse experience started in 2021 my refrigerator went out!! I searched for a fridge for a couple of months looked at all major appliance stores and I found it at ABC Warehouse with the help of JD. As soon as I paid it off my washer went out , I had a great experience at this store with the help of JD that it did not think twice on where to go to find one … again had another great experience buying my washer and the delivery was great. Now my dryer went out too, went back, got my matching dryer plus a carpet cleaner and vacuum.. if you go to this store look for JD!! He has helped me every time!! The deliveries have been great as well !! Thank you!!!
-
April 2023 by Jade Williams
I came to ABC Warehouse a few months ago looking to purchase a stove. JD was so helpful in helping me find the stove to fit my family’s needs and I was able to pay the stove off in 90 days. I came back to the exact location looking to purchase the matching refrigerator & microwave. It was JD who helped me through that process AGAIN!!!! He’s the best and he makes the process quick and stress free. I know nothing about appliances and he made me very knowledgeable about things I never paid any attention to. My plan is to come back for the dishwasher and I just hope JD is working that day because I know that he will take good care of me! The ABC warehouse in Dearborn is the best hands down im so happy with my new purchase and I have JD to thank for that.
-
April 2023 by Chandra Mauldin
The Sales Team at ABC Warehouse Store located at 15253 Michigan Avenue in Dearborn, MI was Awesome!! They are very Friendly and Compassionate. I must recognize the professional energy and passion to make me happy as a customer that I experienced from LaMon (Acceptance Now) with the text messages reminders to come to the store. I appreciate the Friendly reminders.My visit on Friday, March 31 was a warm Welcome! greeted by Brent (18587) and LaMon (Acceptance Now). During my time looking for a Sectional was amazing. I didn’t feel pressured it was very relaxing working with Brent and LaMon. I had a opportunity to meet JD the Store Manager he was a phenomenal guy, I appreciate his professionalism and outstanding customer service. My selection grew more than what I intended, I became Happier Glowing through the store. After all my selections delivery was set for Saturday, April 1stUpon delivery the drivers determine the sectional couldn’t fit through my side door. I immediately contacted JD(Store Mgr) he ensure not to worry, we as a team will help you on Monday, April 3. He was a man of his word. When I tell you they Helped me tremendously, finding me a Sofa/Recliner to fit through my side door. Expecting delivery on April 11. My Happiness expanded even More!!! Thank You All sooooo much. I highly recommend your store to people I know, You took great care of Me! Have A Great Day!!!In the future, I will make more selections.Thank You!!! Again!!! ?From: ChandraDate: Tuesday, 4/4/2023