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December 2025 by Ali Bazzy
Reggie was absolutely amazing. He was thorough in his assessment and was very transparent throughout the process. Thank you Reggie! I’ll definitely be coming back to this location for future tire repairs.
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December 2025 by Kay El-moussaoui
I want to recognize Eric, the manager at Bell Tire, for providing truly exceptional customer service during my recent visit. From the moment my sister walked in, he was professional, attentive, and genuinely committed to helping me find the best tire price. He went above and beyond to make sure everything was handled quickly and correctly, and his clear communication made the entire experience stress-free.
It’s rare to come across someone who takes this much pride in their work, and I greatly appreciate the care and effort Eric put into assisting me. Thank you for setting such a high standard—I’ll definitely be returning and recommending this location to others.
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November 2025 by A A
The employee appeared to be under the influence of something. He was very unprofessional and antagonizing. He was telling the assistant manager to charge me an extra $100.
When asked how to file a formal complaint I was referred to “on line”
I ended up going to Costco. No hassle, no rude employees, no antagonizing.
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November 2025 by Moe El-Chami
I walked in and there were three employees at the front desk, all clearly aware of me, and not a single one bothered to acknowledge that a customer had entered. No greeting, no “we’ll be right with you,” nothing. I finally had to walk up to one of them just to force an interaction.
The person who finally “helped” me acted like my presence was an inconvenience. His tone was irritated from the start, and he was completely dismissive when I asked basic questions. In the middle of speaking to me, he just walked away to make himself a coffee and left me standing there waiting. When I asked about the ridiculous price they quoted me—especially since I had the exact same service done previously for much cheaper—he shrugged and said, “I don’t know, that’s just how it is,” then told me to go talk to someone else.
And after all that attitude and confusion, he ends the conversation by saying their system is down and they can’t do the service at all today. So not only was the customer service terrible, the place wasn’t even operational.
Completely unprofessional, unhelpful, and honestly embarrassing for a shop that claims to care about customers. I left frustrated, annoyed, and with zero intention of ever returning.
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November 2025 by Jack
They were about 20 minutes late getting the car in. However, points for them in keeping me informed. The technician even knew how to handle a usually cranky old man. The service was great. I did answer their after visit survey. I mentioned that more charging ports for customers would help. I received a personal response on the matter. Nice touch. I would recommend and will return since I have decades with this store. I also received vouchers to be used for future purchases. Again nice touch. And yes I know it is just to get you back as a loss leader. Still something is better than nothing.
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November 2025 by Amanda Godwin
Had a great experience at this Belle tire, Frank got me together! He let me know that I needed more work done so I know what I have to work on going forward😁 I will b back for my other 2 tires. Let me get this change rq! Thank You 😁 plus depending on how much u spend they give u some belle tire bucks for your next purchase. I'm sure it's while supplies last so don't sleep on it! 🫡
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October 2025 by RAYRAY MOYE
Great service. On the pricier side though.
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September 2025 by Scott Spencer
This location and its staff are incredible. I wasn't able to arrive until about 5:30pm to get a tire patched up, so I could safely make a 6 hour drive tomorrow. The staff were so kind and were willing to work past their normal closing time to fix my tire. I highly recommend this location and will be sure to return. Special shout-out to Eric at the front desk and the mechanic, Reggie. I sure hope management gives these men the recognition and appreciation they deserve.
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September 2025 by Michael Ball
They were great. I got a screw in my sidewall and they took care of several recommendations of tire options. Then they took care of an alignment. It only took a couple hours and I was on my way.
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August 2025 by Ayman
Some guy named Roger’s said he could fix my bike but then he filled my tire till it popped and did not give me anything in return
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August 2025 by Saad Rathey
very nice
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August 2025 by Michele Hopkins
Eric at Belle Tire in Dearborn provided prompt and efficient service, completing my tire rotation quickly and professionally. Outstanding customer experience.
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August 2025 by Chris Hoobler
Was going here for a few years and mostly had good experiences but the last number of times I've gone in I've tried to get an alignment and am constantly turned away saying it needs other parts fixed before they can do it. I had a tire blow out and they replaced both front tires and told me it needed this alignment so I fixed the other problems needed and was turned away until these two new tires were totally bald(came in 3 or 4 times). Last time they cited rotors and wheel bearings which should not affect an alignment at all.
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August 2025 by Nicholas Cranson
Nice guy that helped me, but I had an appointment at noon. Didn’t leave till after 2. Just got new tires is all. Shouldn’t take 2 hours with an appointment.
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July 2025 by essam saleh
Very bad service