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July 2024 by John Crossbin
Horrible service stay away from this branch
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July 2024 by Ziad Alrous
I been trying to set auto pay for my safe deposit box for 2 years, chase bankers have no pasion to help clients only want sales. This time I went there and wanted to upgrade account and to fund account to avoid fees, since I been told my checking account can't set auto pay. There was a lady on last cubicle her name Maria once she knew it is maintenane she said she has appointment and started calling Hiba and her appointment didn't show up. Hiba told me you can't upgrade account you need to close it and open a new one, I went to branch on Ford Rd in Dearborn MI 48126 on chase rd I opened saving account to upgrade account and funded both accounts, i told the lady if she can set autopay she told me try mobile app or to go to home location where safe box is. Then I went back to Chase branch on Monroe st to set autopay.
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July 2024 by MrZ Zero
Looks like they are willing to help you depends how much money you can bring to bank or how much you benefits the relationship banker / personal banker or bring sale to them other thank that they will make execuse that they have appointments or they are on the phone
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April 2024 by Moe Kaid
Great branch manager.
Fast & Professional
Thanks Hiba ?
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February 2024 by Ahmad Bazzi - Business Strategist
Kal is one of the most professional, helpful and resourceful bankers. Such a great asset to this branch. Also All the other bankers that have helped me too have been amazing. Great branch.
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February 2024 by Omar TURAN
Great staff, perfect location
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November 2023 by Lessa J
Customer service is A+ top-notch. I love the staff here at this location. They are friendly welcoming environment and professional. The interior and exterior is clean, enough parking space and handicap accessible parking. Keep up the excellent work.
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September 2023 by Claire Ho
The service was excellent! ! !
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September 2023 by Maaz Ali Khan
I visited this branch to open a chequings account. unfortunately I didn't have an u.s address so they weren't able to allow me to create an account. but the lady did everything in her means to fit me in her schedule, figure out possible solutions but unfortunately the system didn't allow her.the customer service I received was excellent.
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August 2023 by Moe Nehmeh
I ADVISE YOU TO STAY AWAY FROM CHASE ALL TOGETHER!I WAS HACKED FOR THOUSANDS OF DOLLARS THE MANAGER AT THE DEARBORN HEIGHTS BRANCH SAID SHE CANT DO ANYTHING THE ESCALATION TEAM SAID THERE IS NOTHING THEY CAN DO AND THEY DID NOT PROTECT ME FROM HACKERS! THIS IS A SCAM AND SHOULD NOT BE TAKEN LIGHTLY BUT NO ONE AT CHASE HAS THE KNOWLEDGE TO ADDRESS THIS SITUATION I GUESS THEY CAN HIRE ANY IDIOT OFF THE STREET TO RUN THIS COMPANY!
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January 2023 by Hassan Almayahi
Best branch i’ve ever dealt with. Flavia and dana are very helpful and helped resolve my issue after traveling between 3 branches. Highly recommend doing buisness here.
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October 2022 by moe othman
worst crew ever. especially this location
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August 2022 by Khalid Kassim
The only branch I visit when I need assists. I almost never need to go inside but when I do, super helpful and fast. ATM would have been better if it was a drive through but still isn’t to bad. Love the fact I can choose how I want my cash from the ATM ($5’s, 10’s or 20’s)
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August 2022 by John Adam
The Worst service ! I have ever seen in my Life. Discrimination ! This is the 5th time having issues with this Branch. The Lady who was working in the Drive is unprofessional Aug 06, 2022. Pleas monitor this Lady before other customers leave that Bank.
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July 2022 by David Michael Smeenge
We use them for a nonprofit business account. They have been helpful in keeping our accounts secure and also accommodating (e.g. prompt appointments to update account information).
