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9AM - 5PM
6246 Chase Rd, Dearborn
Credit Unions
9AM - 5PM
1050 N Telegraph Rd, Dearborn
Credit Unions
“The staff always is positive and friendly when they greet you. When asking questions they are helpful do suggest options especially for loans which help with monthly cash flow. LOC has become a “big” bank yet kept the small credit union feel. Highly recommended LOC and want to Thank Staff for the help.”
“Ahmad was a great help
I really appreciate the care and concern with my situation.
I feel safe using this bank
Because not only is the service top tier,
But I was in & out in no time”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“When my credit card account was hacked, DFCU contacted me by phone and email. When I connected with them, the representative was very professional, explaining what had happened and what could be done about it.
Long story short, my account was closed and I received a new card in the mail within three days. I’ve been a DFCU customer for over 30 years, and I’ve had nothing but positive experiences in all that time. These people are a 10 out of 10.”
9AM - 2PM 2:30 - 5:30PM
James C. Renick University Center, 4901 Evergreen Rd #1197, Dearborn
Credit Unions
“James and Steve were so helpful and professional. Took the time to explain everything...which put me at every wthe the whole process...thank them with a handsome raise...they deserve it”
“The staff in Dearborn are top notch professionals. They listen. They care. Only wish their services caught up with other credit unions and banks. Really missing the early funds (like pay) release of my old credit union. They were a pretty much hole-in-the-wall small outfit unlike DFCU and theh offered it! I guess they realized offering modern services like advance paydays and for government credits are important to attract and keep customers in 2025. Like the commercial for a bank says 'it's your money why not be able to access it?' instead of watching it sit there PENDING FOR DAYS until it's released like 8 or 9 am the date earmarked. I mean at LEAST release it after midnight instead of 8 hours later of the date. I used to work for a major bank years ago and they often updated their services to stay competitive. DFCU LOVE YOUR PEOPLE AT THE BRANCH but your offered services could use a tweak. Just sayin'.”
“Once again alliance catholic came through for me again!
Pam & Geri were so helpful and determined to get the best result for me.
Outstanding job!!
Thank you ladies!!”
“The curtesy shown to customers is and has been outstanding since I joined. Past practice customer service is a thing of the past, but NOT here! Keep up the good work. Good people are hard to find.❤️”
“Love this location very nice staff and they helped me out in every way they can my only problem is not in this location is with mortgage center they did not keep their promise I'm having easy access to payments through the app and also not being able to check the payments through Zeal credit Union or knowing how much if it changed or when is it due or any other information that needed at the time it is very irritating every time I have to make the payment. I hope this problem gets resolved very soon”
“DFCU has ALWAYS and will forever be a favorite institution of mine. The reps are always professional and assistive. Frankly, DFCU is the pathway to a better life!”
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“Sarah m
A very nice person who take extra mile , go over and bound with customers.i just applied and close a loan in same day. I just love her.”