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6246 Chase Rd, Dearborn“Tammy at Loc Credit Union in Dearborn is amazing! She handled all my loan needs for my second vehicle purchase in the last 12 months. Very professional, thorough and stress free! I highly recommend Loc Credit Union and Tammy’s services!”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“I have been a member of this credit union for many years and thought it is about time that I recognize and thank the employees of the (Telegraph Branch) for their professionalism and dedication to their job. Shanta, Patricia, Maha and Kaylee know how to make their members feel important and at home. They are very knowledgeable and personal in handling our transactions. They always greet you with a smile and a sincere welcome. I'm very happy to be a member at this credit union. (and "no" I'm not related to any of these fantastic employees.”
“Best decision I made becoming a member of DFCU Financial. Outstanding service when I make in person visits to DFCU Finanical branch in Dearborn, Michigan. Outstanding Loan Mortgage Team.”
“Rima and Jessica helped us with some transactions recently. Both of them went out of their way to help us complete the process and we love their commitment to excellence they displayed.We could go to any branch, but don't mind driving 30 minutes to go to the Dearborn branch, it's well worth the drive.Great Job”
“Love this location very nice staff and they helped me out in every way they can my only problem is not in this location is with mortgage center they did not keep their promise I'm having easy access to payments through the app and also not being able to check the payments through Zeal credit Union or knowing how much if it changed or when is it due or any other information that needed at the time it is very irritating every time I have to make the payment. I hope this problem gets resolved very soon”
“Wow, a lot of one star reviews here. I have never had an experience like the poor reviews described. It's not that inconvenient. It's in a Univ of Michigan (Dearborn) building so, true enough, you can't just screech your car up and run in. (You can do this at the Ann Arbor locations). At UMCU Dearborn, yes, you actually have to get out of your car and walk a little. Walking is good for you! Also, UMCU Dearborn is closed for lunch and their lunch-time is a little quirky, just check it before you go. Once in, I have always been treated well. In fact, I've been in twice recently, and I think their customer service has possibly improved from very good to even better. The teller earlier this week spent some time with me to explain some account offers they have. I made some changes to my account and it was easy. The ATM (down the hall) offers only limited service - withdrawals only I think. I also use this service. While the Dearborn UMCU is for all members, it offers an important service for U of M Dearborn students - especially students from foreign countries. So, give it another try, look at the big picture, and try avoid being so harsh. UMCU, whatever branch you go to, beats a bank any day of the week and twice on Sunday.”
“Everytime I enter the branch, Im greeted with a smile. The staff is so happy to serve and they have continued to provide that outstanding service year over year.... including their investment services by Jeff Clemments.”
“DFCU has ALWAYS and will forever be a favorite institution of mine. The reps are always professional and assistive. Frankly, DFCU is the pathway to a better life!”
“Theresa has been helping me with my ailing father's banking for many years now. She is very polite, and knowledge. I highly recommend her boss give her a raise. She is amazing and swift at her job and goes above and beyond to make sure my needs are met. I prefer going to her to do my banking, and always will if I'm able. Thank you Theresa for your continued help. Much love!”