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February 2024 by Missy G.
I do not recommend this business! Customer service is terrible! Rude unprofessional speak to you with negative energy! Do not waste your time and the manager Moe Saleh is even worse.
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February 2024 by Stuart Bierkamp
Very nice staff ?
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January 2024 by Donna Farmer
My experience at Enterprise was just excellent. The staff was professional and polite.
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January 2024 by Linda Morris
This was just an amazing location. The girls in the front were so sweet and professional. I would Highly recommend this location !!!
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January 2024 by shadi Ballard
Horrible place not only did they not have the car they also hold a $300 Dollar deposit on top of the price of the car
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January 2024 by Art Bailey
The service I received was on point and I was in and out wasn’t there all day waiting for a car
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November 2023 by George Lozon
Fantastic! Could not be more happy, renting a beautiful car in Michigan drove to Texas, fantastic ride!After returning the car got a nice surprise with $180 refund couldn’t be more pleased!Jacoby was very polite and helpful!I recommend enterprise rental car to anyone fantastic service grade vehicles!???
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October 2023 by Jonathan Cater
This place ALWAYS takes care of me. Jillian the branch manager makes it a priority to get me in the vehicle I need for long work trips.They always call to make sure the vehicle has met my needs and if there’s anything I needHIGHLY recommend this location
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September 2023 by DATFOOL GREEDY
Coming back home to Detroit shouldn't be so hard to Rent a car!!!!! But the people here at the Kean location got me together, thats why I always come here.
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August 2023 by Lena M.
I don't know what happened to my detailed review. However, today's customer service was horrible and I won't be patronizing this establishment of business anymore.
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August 2023 by Falah Alattabi
Very poor service ! I was there today 8/10/23 and was treated like garbage! I’ve been dealing with this location for years and now that this new manager is there I believe her name is Jillian, I would never recommend this place to. Anyone instead of making a customer satisfied and happy waking out the door they would rather ignore you and not give u a car over dimes and nickels! I would never go to this place again up until I know they have a different manager at this location!
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August 2023 by Coco D.
I had such a positive customer service experience here! I originally went to a competitor nearby and was left waiting endlessly and decided to go to Enterprise instead. I was in and out in a very short time with a nice clean car. Kieth and Shay (can't remember the girls name? She was a young blond lady) we're both so helpful. I'm glad I chose this location!
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July 2023 by Jon Cater
This location is by FAR the best when it comes to customer service, they really take care of you and are super understanding for scheduling, payment options and most of all any inconvenience! Rent here before any other place. Julia & Keith the branch manager & assistant manager will take care of you!
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July 2023 by Ghostly Moe
Tells me I’m getting a Cadillac and gives me a chrystler then says I’m getting a f-150 and I get a suv these guys are lyers!!!
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June 2023 by Reginald Poellnitz
I had rented a 15 passenger van for a weekend trip to Hamilton Ohio for a youth event. After getting on the highway it began to rain and I noted that the wiper blades needed changing. When we were about a half hour from the hotel smoke started to come from what I assumed was the rear air conditioning unit. I turned it off and no more smoke. I also noted that the "change oil soon" message came on. We continued our trip as the rain had stopped, and there was no more smoke. I informed the agent of all that had taken place during our trip and he did what he could to make it right. I will be coming back to Enterprise for my future rentals as I do appreciate the service and attention that I received.All in all we had a wonderful weekend!
