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February 2024 by Dejae Minley
I would this location zero stars if I could. The associate seemed annoyed I needed assistance shipping something back to my job. She tried to charge me even though the return label was prepaid and then told me I had to purchase bubble wrap to send it back. Do they work off commission?? I took my items and will travel to the Canton location for assistance.
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January 2024 by Ronald Archibald
Workers were arrogant and non helpful. If it was my business they would be fired
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January 2024 by Tiara Porter
Terrible customer service, poor attitude, and they close the store 5 minutes early so I was unable to pickup prints. Never patronizing this business again
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January 2024 by Kris Richards
Shannon, Hass, Erin were very helpful to me sending out a last minute fax. They were all so nice. Erin could have had another cup- a-coffee that morning, but they all knew how to guide a non- techie through the many pages of fax, and copies!!!!
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December 2023 by Jennifer Muniz
I have never used this location before. I will NEVER BE BACK. Very rude staff not helpful at all !!
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November 2023 by Ariana Calvas
Soo rude EVERY TIME. I hate coming here they’re always awful with customer service. The one on ford road and greenfield is sooo much better and more helpful.
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October 2023 by Ferna Childs
The trainee wasn't helpful at all and the trainer assisting another customer the self serve workstation was broke per the trainee as I walked out Noone tried to stop me!!
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October 2023 by M B
Terrible experience, was told I had to go home and place order online, order printed wrong and manager argued, then realized it was wrong (her error), had to wait a long time for copies, no apology. Manager rude, employees trying to be nicer. Next time...staples.
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October 2023 by Les Elliott
Refused to let me ship something because I had an out of state drivers license. I don’t think the employee / manager were the sharpest knives in the drawer.
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July 2023 by S G
Obviously there is an issue in this fedex store, apparently you can’t ship a box unless you stuff it and Ofcource you have to pay for that? Veeery weird, i never use fedex unless i have to for some sort of return and its clear why. ya good luck pushing customers away ?
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July 2023 by Sunline Capital Management
The manager at this location clearly hates her job. If it wasn’t so close to my house, I wouldn’t waste my time coming to this location. I come looking for service, which I never get here. Worst FedEx Office location in Michigan.
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May 2023 by Jean Irby
Beth was firm:), nice and patient.
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May 2023 by N T
Walked in to the store only one other customer inside. Counter guy starts pointing to items on the wall zero help at all until I requested multiple times he walk over & assist me with what product I needed to purchase that he said I would need. I said I don't appreciate you pointing your fingers everywhere how about coming to assist me with the product you said I needed since multiple items were on the wall. I finally had enough of feeling like I was in a tug of war requesting assistance and I left the store. That employee needs to know that it is customers like myself that contribute to him getting a check and he should show he cares or get another job! Will return again but not if this same guy is working the counter.
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April 2023 by Lani’s love
Very sweet employees and fast customer support
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March 2023 by rj randolph
The young lady that was behind the counter was exceptionally rude at first until I got a little loud and her boss gave her a dirty look was trying to get some return tickets printed and she acted like she was going out of her way to give me a hand I thought they got paid to help people I will never consider going back to that store I will go to UPS from now on this was the store's on Michigan avenue in Dearborn 15th 2023 around 10:35 a.m.
