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December 2023 by Jason Kennedy
I recently used the ATM at this location and it malfunctioned and would not release my card. I went in the bank the following day and was told the machine resets itself and my card was released to a random stranger. In the process of ordering a new card my interactions with the manager Kiesha was very disappointing. Not only did she lie to my face she was rude and unprofessional toward me. It definitely wasn’t the experience I expected from a manager of a bank
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December 2023 by Alaa Shandi
The most unprofessional Banker I had ever seen in my life.So I walked in to open my checking account and there was no buddy ahead of me, after The banker welcomed me to his office he started with my info and then suddenly he was saying that we don't have enough time to finish the process today, and the reason was that we need 45-60 minutes to open this "Magic Checking account"!!and he is leaving in 15 minutes so if I want to come back tomorrow that will be good!!!!as a Sales person I know what helping my community mean so I said that I can't trust this bank to do a partner relationship with because of their disrespectful and careless behaviors.
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August 2023 by Amanda Parker
ATM Lane is very narrow
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April 2023 by Delory James
Just wanna sayThanks a lot mr erick for your helpMohamed
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August 2022 by Haider Abdallah
Very helpful staff, there's drive through line.
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January 2022 by Sue Faraj
Extremely rude staff!!!! The manager should clean the bathroom not managed.
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July 2021 by MrBigtime1986 .bigtime1986
Helpful staff and they're quick.
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November 2020 by ahmad saad
Great bank I’ve been dealing with for years. Always a positive experience. Hamid the manager has put together a great staff and who are always so helpful and accommodating. He leads his team by example and it definitely shows how passionate he is about his work.
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November 2020 by Ali H
Great bank and great service, Hamid the manager has great customer service and always makes sure you’re taken care of. I definitely recommend this bank.
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November 2020 by Mohamad
Very professional staff and extremely helpful. I see Hamid for all my business banking needs and he always goes above and beyond.
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November 2020 by A Williams
I've had some bad expereinces with this bank, first they put the wrong account and routing number on a voided check, then I call multiple times and no one answers. After the 6th called someone finally answered but, I've been on hold now for over 20mins. I called back again and now no one is answering my call, but you can out me on hold for over 20mins!!!! I will be closing my account. Poor customer service
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November 2020 by Abdullah Hamdan
Excellent service and wonderful staff
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June 2020 by M. A.
Opened an essential checking account. I was charged $8.00 service charge. Called them and they said to avoid service charge you need to have a balance of at least 1500. I deposited money and had 1800. I got charged another $8 service charge. I called and they said you need to maintain an average of $1500 counting the initial month I opened account. Had they told me this before, would have saved me time and money.However, from the first day I opened my account they assigned me a bank agent that have called me couple of time to follow up on any questions/help I needed! Good bank
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June 2019 by M. Alshara
Opened an essential checking account. I was charged $8.00 service charge. Called them and they said to avoid service charge you need to have a balance of at least 1500. I deposited money and had 1800. I got charged another $8 service charge. I called and they said you need to maintain an average of $1500 counting the initial month I opened account. Had they told me this before, would have saved me time and money.
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November 2018 by Mike Tanner
They Lie