Forever 21 Fairlane Town Center store in Dearborn, MI offers a safe, clean, and trendy shopping experience for women, men, and girls. The store provides a wide range of clothing and accessories, including jeans, tops, jackets, shorts, shoes, and swimwear, catering to diverse styles and preferences. Since 1984, Forever 21 has strived to have a positive impact on the environment and the vendor manufacturing facilities and their employees worldwide. Customers have praised the store's professional and kind management, with Manager Shi resolving a return issue efficiently and turning a negative experience into a positive one. The shopping experience is generally normal, with the store being busier during back-to-school season. The customer service is described as knowledgeable, laid-back, and professional, creating a fun environment for shoppers. The store's sale selection and well-kept location have also been highlighted. While the large and crowded store can make it challenging to find specific items, the store is well-stocked with a variety of products, including quality and affordable gifts like the milk cleansing wipes mentioned. Overall, Forever 21 Fairlane Town Center provides a satisfactory shopping experience for those seeking the latest fashion trends and styles.
Wow that is the biggest store I have ever been at. I am too old for most of that stuff. Look for my daughter but nicely priced and clean. assoicates need to say hello.
September 2022
Customer representative was GREAT!!! The store was busy due to back to school shopping. The customer representatives did not waist any time getting the customers in and out. PLEASE, KEEP UP THE GOOD WORK!!!
September 2022
Been here a couple times… Enough to say the customer service is knowledgeable, not snooty, real laid back professional yet fun environment for a lady doing some shopping. Awesome sale selection & well kept up location!Also made my online return an easy process.5/5
