Hollister Co. is a popular clothing retailer known for its casual and trendy apparel. The store offers a variety of products, including clothing, accessories, and fragrances. Based on the reviews, the customer service experience at Hollister Co. can be mixed. Some customers have reported positive interactions with helpful and friendly staff, who were willing to assist them and ensure a pleasant shopping experience. However, other customers have encountered rude and disinterested employees, who seemed annoyed and unwilling to provide the necessary support. The store's organization and layout can also be a challenge, with customers sometimes struggling to find their desired sizes. Overall, Hollister Co. appears to offer a decent selection of products, but the quality of customer service can vary significantly between different store locations and employees.
Purchased a few items at the store. I'm happy with what I got. However, customer service was atrocious. I don't necessarily need to be pestered the entire time I walk around a store, but nobody bothered to say hello, asked if I needed help, etc. I know that customer service can be rough, but this store was pretty terrible
September 2023
I like the hair perfume at this Hollisterco. They have good house juice perfume that remind of me daybreak from Hottopic.
September 2022
Girl behind the counter was so rude. I was exchanging items that I needed help with and she looked annoyed and kept looking at her co friend. I asked her if was ok, apparently not as she looked at her co worker again as she was annoyed. So I told her I didn't want her help Nd to get me someoe that can. THANKS TO Jay! Very... read full comment
