Hollister Co. is a popular clothing retailer known for its casual and trendy apparel. The store offers a variety of products, including clothing, accessories, and fragrances. Based on the reviews, the customer service experience at Hollister Co. can be mixed. Some customers have reported positive interactions with helpful and friendly staff, who were willing to assist them and ensure a pleasant shopping experience. However, other customers have encountered rude and disinterested employees, who seemed annoyed and unwilling to provide the necessary support. The store's organization and layout can also be a challenge, with customers sometimes struggling to find their desired sizes. Overall, Hollister Co. appears to offer a decent selection of products, but the quality of customer service can vary significantly between different store locations and employees.
Hollister at Fairlane Mall is okay compared to the rest of the mall. The store can feel a bit cluttered and packed with merchandise, which makes it harder to browse comfortably. That said, they still carry the usual Hollister styles and you can find some good casual pieces. Overall a decent stop while walking through the... read full comment
April 2024
Purchased a few items at the store. I'm happy with what I got. However, customer service was atrocious. I don't necessarily need to be pestered the entire time I walk around a store, but nobody bothered to say hello, asked if I needed help, etc. I know that customer service can be rough, but this store was pretty terrible
September 2023
I like the hair perfume at this Hollisterco. They have good house juice perfume that remind of me daybreak from Hottopic.
