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February 2024 by Hussein Alrayyashi
I would have given it no stars if I could. Twice I requested curbside and they refuse to bring it out and i have to walk in and get it myself. Last time the employee refused to bring my item from the back so I was just standing there asking random employees for help. They need a new manager here ASAP!
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February 2024 by Byron “BDUB” Williams
Easy Access
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January 2024 by Fathel Alley
The worst people
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January 2024 by H. K. S. de Zoysa
A better place to buy everything
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January 2024 by Will Joe
Still a HomeDepot
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January 2024 by Diego carmona
Don’t place any delivery this people very incompetent;I place an order of 85 sheets of drywall and 15 bag of insulation and they brought the drywall all wet, I told the person I couldn’t receive it and the person told me if you don’t receive it you’re gonna have to wait a long time to get your order….I call them and spoke with a lady,who was telling me that I had to wait 7 days to get my drywall deliver….I ask for a supervisor but the lady told me their supervisor was going to tell me the same thing…. I was like ok I can start installing the insulation while I wait for the drywall bud when I installed one of the insulation bags, I realize that they sent me one that was the right size and the rest of them bigger than the one that I order I call them and they told me that they was going to send somebody to go pick it up for them to come so I waited the two days and I receive a call from the driver saying that he was seven minutes away from the address I told the driver I was 10 minutes away from there,the driver tell me that he was going to wait for me so when I started getting ready to go in my car I see the truck coming to my residence address I said of going to the job site address I told the driver you in the wrong address. Can we go pick up the bags from the jobsite address? He told me I can unless if Home Depot says the address the driver left and I call Home Depot and they told me that there was nothing that they can do then I had to wait for next day for them to come and pick up the bags of insulation. I waited next to the next day from 10 a.m. to 2:30 PM ain’t nobody show up or call me. I called a Home Depot and they told me that there is nothing that they can do. That the driver is a contractor that they are in transit I told the lady can you call them and she said that there’s no way to get in contact with them. It’s just so frustrating. I got a customer waiting and I’m losing since the 27th of December 2023, and today is 2 January 2024 and I haven’t got my complete order right.They are just so incompetent that I don’t want anybody to go through this situation.
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January 2024 by Renee Mckelvey
Went for contractor trash bag. No long lines
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January 2024 by Janderlie 13
Ford and Mercury Drive is at best mediocre,at least it's not as bad as the one at 7 mile and Meyers. That place is really bad. I would rather travel miles to go to a mom and pop and pay more anyway,than go to one of your stores. DON'T CLOSE IT, FIX IT!
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January 2024 by Mohamad Hamade (Mike)
Alway i find what i need
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January 2024 by RexFN
had the most frustrating experience with Home Depot! I bought appliances 10 day ago, and they haven't arrived yet. Customer service has been an absolute nightmare to deal with – unhelpful and unable to provide any real answers. The lack of communication about the delay is unacceptable. I relied on these items and now I'm left scrambling to find alternatives. Disappointed and highly dissatisfied with their poor service and inability to fulfill orders in a timely manner. Will definitely be taking my business elsewhere in the future.
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January 2024 by Brandon P
Took a while to get help
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January 2024 by Eric Hill
Best one around
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January 2024 by Hassan Abdull
One of the busiest Home Depot sotre but not enough helping staff and very messy...!!
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January 2024 by Adalberto Hernandez
One of my favorite stores
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January 2024 by Kenneth Schmidt II
I am normally a big fan of Lowe's but Lowe's seems to be outnumbered by home Depot up here in michigan. But I do think that home Depot has better prices on more products than competitor