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February 2024 by G B
Very patient and explanatory with my absence of investment understanding . Quality experience/no pressure.
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January 2024 by Dixie Barnes
Mark always explains everything thoroughly! He and his assistant, Cathy are always on the ball and willing to help. I never feel rushed.My parents also used Karcher Insurance and were very happy!
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January 2024 by Dave Madjerich
Prior to our retirement in 2015, we met with Mark to discuss and prepare for that important event. We found his presentation to be thoughtful and professional. Eight years later, having all of us going through tumultuous times, Mark and his staff have been attentive, supportive and respectful of our needs and continue to provide us with investment services we need and desire.
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January 2024 by Bill D
I have been using Karcher insurance for many years. I have used and continue to use many of their products. Mark Karcher has been my financial advisor for many years and done a fantastic job. I highly recommend Karcher insurance.
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January 2024 by Nick Corridor
Great service. Always available, very friendly. Help with all my needs Home, Auto, Umbrella and Whole Life policies.
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September 2023 by Hassan Makki
Horrible service, as many other people were saying the guy on the phone was terrible to deal with. Don't even attempt to call this place.
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July 2023 by Russell K.
Michael Rice has been extremely helpful when assisting me to get a quote. It's the best!
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July 2023 by Shelley K.
Staff is extremely knowledgeable, and have a slew full of companies they write for. Very accommodating.
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June 2022 by Ray Ann
The agent I spoke to was so incredibly rude. His tone was demeaning and he kept speaking over me. I had to end the call because I just could not take his attitude anymore. Who would want to do business with someone like that??
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February 2022 by Basel A.
If there was something that is less than one start i would have chose it. This place works very unprofessionally I went there to get a quote for my car and the old guy was so rude and he kicked me out for asking him questions about my rate. It is upsetting that there are people like these openings businesses and forget about how customer service work.
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November 2020 by K P
Spent over 9 minutes with them on the phone prior politely requesting a quote. His tone was demeaning and he refused to provide a quote until several days later and proceeded to speak in an unfriendly manner after I requested a quote for 1 vehicle and not all.
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November 2020 by Pete Shrake
our Business Insurance is through them and they are great
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September 2019 by KC Z.
Don't even waste your time with this place. My husband called to get a quote, explaining to them that I (his wife) do not need to be on the quote, because I don't drive due to medical reasons. The guy straight up told my husband he didn't want our business then if he didn't want to give him my information, and asked why he was even calling them. EXTREMELY RUDE AND EXTREMELY UNPROFESSIONAL. Go literally anywhere else. I guess I should have read the bad reviews here before even considering calling them for a quote. Hopefully my review will save someone else the trouble of dealing with these ignorant, uneducated "agents." I'm appalled at how rude this guy was on the phone. Working as a manager in the customer service field, I would NEVER talk to someone the way this guy did to my husband, no matter the situation. Just horrible.
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May 2019 by David McNamara
GREAT service! Worked through complex difficulties!
