Kroger offers a wide selection of quality food and household products, including fresh produce, meats, seafood, dairy, and home goods. Customers appreciate the variety of brands and the opportunity for savings, even without a loyalty card. However, some shoppers have noted that this particular Kroger is showing signs of decline, despite being one of the better locations in the area. The store can become crowded, and customers have expressed concerns about the presence of beggars and the overall organization of the staff. While some employees, like a customer service representative named Kelly, have been recognized for their patience in challenging situations, others may struggle to assist shoppers effectively. Overall, Kroger remains a convenient choice for grocery shopping, but improvements in management and staff support could enhance the shopping experience.
Hate this place but where else is there to go in west dearborn.
December 2025
I just want to give a shout out to Sabreen! For being incredibly thoughtful, generous and kind! I was $10 short on getting my groceries and she helped paid for the rest. You’re so sweet/kind and I really appreciate you. Thank you for your patience and help! You made my day. You truly are a real asset to this store!
September 2025
Located in a busy area this Kroger location has it all with Grocery, quick travel needs. The parking lot has carts all over the place. The store is maintained well, and staff is friendly and helpful. I stopped here to get some travel needs and able to find what I was looking for.