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March 2024 by Yvonne W.
Amazing customer service at this location' young ladies went over above and beyond to help me! Can't wait to go back!
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July 2023 by P.J. Eccles
@Fairlane Dearborn....Even though I was able to find what a wanted ( ON MY OWN) the customer service was less than lack luster... A young lady rung me up without saying ONE WORD almost the entire transaction... as a matter of fact all she said was "cash or card." Lol!...the young men who worked there all seemed to be distant and consumed with whatever was goin on outside of the store....horrible customer service!!
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May 2023 by Mariah DeJesus
Terrible management. The lady would tell me hold on hold over 30 minutes twice then keep the line open so I can get through. Then would say she’s going to get someone else to get the phone.They “looked” up where a shoe was then I went and it wasn’t there. The would not assist when I called.There was barely sizes for every shoe.Only one associate was helpful, but the manager was very rude, unhelpful and difficult.
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March 2023 by Joseph Streeter
I will not go back to this location they sold us some shoes a kids 7 Nike Vapor max for $200 I went to foot locker that same shoe was $99 and they gave it to use to paper or shoe cushion in the box very unprofessional shop at footlocker or anywhere not here
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March 2023 by Ron Yasharahla
Great service just need more like the inventory like the telegraph Redford location
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December 2022 by Mohammed Ahmed
store policy is disgusting. i bought shoes from them because one of the workers said they were comfortable running shoes. next day i wore them for a quick jog but noticed that they were indeed not made for running. so i decided to return but they wouldn’t take them back. i asked why i even took time out of my day to clean them but they still wouldn’t take them back ☠️. first ever store that doesn’t accept tried on shoes.
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November 2022 by Rachel Kosturko
They have a lot of different stuff available, good deals, the staff was really nice and the place is super clean!
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August 2022 by Megan Winn
I visited the store on Michigan Ave/ Greenfield. The staff was so helpful & greeted us as soon as we walked in the doors! If I could give them 10 stars I would♥️
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June 2022 by lakese rupert
Since I’m here @ 12:10 today 6/1/22 they can’t give me any refund because they haven’t had any customers GAS IS $5.00 , they asked if I can come back later ?no I can’t.., I paid with my debit card when on a debit card you have to give cash back but unfortunately I can’t.., Not to mention my car in the shop I took an Uber ?I WILL NEVER SHOP HERE AGAIN FOR GIFT
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April 2022 by Cee Richey
It was very ghetto the employees I was walking around her conversation with each other you ask them a question the young lady act like she had an attitude
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November 2021 by Cory Duncan
Snipes shoe game is good, but this is no MR.ALLEN'S. You must know that the clothes that you sell are just for kids, your men's clothing section is missing, and your hat game is missing the mark too. Please get more options for men's clothing we miss the one stop shop that this business provided for us in the past.
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October 2021 by Suton Holloway
Didn't have my size have a decent selection
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May 2021 by mike selvia
If I could leave zero stars I would, absolute rude customer service in there on 5/14/21 no idea why I spent over $250, I asked them about a upcoming shoe release and the girl said if I wanted them I would have to give her $100 cash now to secure them and also pay full price release day, so almost $300 for a $200 shoe when they aren’t a consignment shop? Some sketchy stuff going on up here with rude customer service if I owned this place I’d get a grip on it cause it won’t last in times like these
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May 2021 by BG
Absolute worst shopping experience in my life , I was treated as an inconvenience and from across the store was accused by the manager of messing their T-shirt pile , that I was at least 30 feet away from and the manager had the audacity to tell me that she “doesn’t have time for this” while on the clock during work hours ... I made a purchase moments before , which I immediately tried to return. As a consumer I choose who I spend the money I earn with as much as I choose what to spend it on... The manager told me that I’ll have to come back in the morning for my return because, again , “she don’t have time for this” at 8pm when the store doesn’t close until 9pm. Rude is compliment , if you wish to be treated like a dog and stereotyped while you spend your money , Snipes on Michigan ave in Dearborn is the place for you
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May 2021 by Chuck Hodges
Covid awareness with the employees. Provided hand sanitizer upon entering and great customer services and communication.