Quest Diagnostics offers a range of laboratory services including routine lab tests, pediatric specialty draws, and COVID-19 antibody testing by appointment. The facility is clean and conveniently located, with Saturday appointments available for added convenience. The process from start to finish is often described as seamless and efficient. Multiple reviews highlight an exceptional phlebotomist at the Michigan Avenue location, noting remarkable skill with difficult blood draws. This staff member is consistently praised for being efficient, friendly, knowledgeable, gentle, and personable. Many patients report having the best lab experience ever, with blood drawn successfully on the first try even when it has been a major issue elsewhere. The staff is described as amazing, very comforting, and knowing exactly what they are doing, leaving patients in a positive mood. Results are returned quickly, sometimes even the next day. The location is considered a great place, highly recommended for its overall skill and service.
I was very pleased with how quickly I was taken to the back and my phlebotomist LaShawn was awesome.
March 2026
Lashawn is Great and Very Very SMART. My Husband loves her and look forward to his Blood being Drawn by LASHAWN🥰
March 2026
My experience with the location was nothing short of professional and seamless! Lashawn assisted me upon arrival and guided me through the kiosk process…no long wait time…in and out. Much appreciated!
