Quest Diagnostics offers a range of laboratory services including routine lab tests, pediatric specialty draws, and COVID-19 antibody testing by appointment. The facility is clean and conveniently located, with Saturday appointments available for added convenience. The process from start to finish is often described as seamless and efficient. Multiple reviews highlight an exceptional phlebotomist at the Michigan Avenue location, noting remarkable skill with difficult blood draws. This staff member is consistently praised for being efficient, friendly, knowledgeable, gentle, and personable. Many patients report having the best lab experience ever, with blood drawn successfully on the first try even when it has been a major issue elsewhere. The staff is described as amazing, very comforting, and knowing exactly what they are doing, leaving patients in a positive mood. Results are returned quickly, sometimes even the next day. The location is considered a great place, highly recommended for its overall skill and service.
I was a walk-in and had to wait for an hour for a blood draw. The office is very efficient and my turn came up promptly at the projected time. Highest compliments to LaShawn for a painless blood draw!
February 2025
Lashawn was great at her job as a phlebotomist . She was efficient, friendly, and was able to get my blood on the first try. I wish Quest has more locations in town, though. But I am grateful that it's not too far away from my home/work
January 2025
I visited Quest for preprocedural labs. Clean facility and convenient location. The process from start to finish was seamless and they offer Saturday appointments. Lashawn was amazing! Very knowledgeable, gentle with blood draw, personable, and efficient. I even received my results on SUNDAY- the very next day. Great place!... read full comment
