Shoe Dept. Encore offers a large selection of footwear, but some customers have noted a lack of options in women's sizes, particularly size 11 and above. Despite this, the staff, especially Neveah, has been praised for their exceptional customer service, showing patience and dedication in helping customers find the right shoes. One customer appreciated how a staff member made a young child feel special during their visit. While the variety is commendable, there is room for improvement in stocking larger sizes to better meet customer needs. Overall, the store is recognized for its helpful staff and extensive inventory.
