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March 2025 by Karen Milligan
Checkout takes too long - need more help at checkout desk
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March 2025 by Mostafa Kassem
Found what I wanted easily, which was a Brother printer toner. No complaints
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March 2025 by Carmen Contreraz
Went in to check out printers. There is a good selection. Some use cartridges. Others use ink in a bottle that you fill the cartridge up, and it can last use to two years
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March 2025 by R A
No employees available to offer employee assistance. 6 customers in line to checkout and only 1 cashier who was packing Amazon boxes at a snail's pace. I asked if there was another employee available & was told "No." I then asked for the manager. I was informed she (Sierra) is the manager, therfore myself & thr other customers had no choice but to wait "a few minutes" when she'd be available. I stood there 11 minutes & I was first in line. Completely unacceptable.
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March 2025 by Brian Tillman
Great store, well stocked and friendly staff
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February 2025 by Geri Biggs
Found everything I needed
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February 2025 by Janette Saunders
Visiting Staples, was a really good turn out. The product I was looking for, was not hard to find. Staples staff ,greeted me with concern and helpfulness. Found the product and made sure, that I understood it's benefit of ultimate use.
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February 2025 by Alyesaar Abdullah
Claresse Ross, without her Staples will not work she is everything great worker hard worker, and there is no word to say that matches her personalities.
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February 2025 by M Nathan
Bought a printer from this store on Black Friday 2024. The following Monday (3 days later) i saw the same printer online at staples for $30 cheaper. Call the store to enquire about my $30 refund because of Staples price guarantee/match policy. I spoke to a lady who informed me that I had to return to the store with the printer I bought in order for it to be returned and and sell back to me. By this time I had already unbox the printer and was using it. I had to go through the hassle of repacking the printer in it's box.
I took the printer back to the store, that same week at around 30 minutes before closing. While at the casher, he called for a manger/supervisor override/approval and a gentleman (same gentleman who helped me when i was purchasing the printer) came over to help. I asked the cashier if he was going to give me a new printer because I am not willing to purchase a open box printer for the price of a new printer when I had to be inconvenience by taking the printer back so I could get the price guarantee difference. The gentleman who did the override ask if anything was wrong, to which I responded "no", then he emphatically said I'm not getting a new printer. I expressed again that I'm not going to purchase a open box printer (that's what it became when they refunded it) for the same price as a new printer. I accepted only the refund from the cashier. Afterwards I asked the cashier if I exited the store for a few minutes, came back in and took another printer from the shelf, would I be barred form purchasing it, to which the cashier said "no".
So i left the store and returned in a few minutes, got a shopping cart and went to the aisle where the model printer i wanted was located. I saw only the display model on the shelf but I looked up at the overstock high shelf against the wall and saw one of the printer I wanted. It was beyond my standing reach ,so I went to the register where the Store manager (i identied him from my previous conversation with the cashier) was and asked him for help to retrieve the printer off the high shelf. He said to give him a minute, so I return to the aisle of the printer and waited for what seems like eternity. During my waiting, the store closing time came, the doors were locked, the manager went to the back of the building, the cashier followed shortly, the supervisor/manager who gave the approval/override for the refund also went to the back of the building. I got tired of waiting so I used the ladder in the aisle (which is marked for staff only) to help myself to the printer I wanted to buy. Took the printer to the cashier station and was waiting a few minutes until the supervisor/manager (who approved the refund) came by, went over to the assisted printing area where he spent a few minutes before coming over to me to ask if I was getting through. I responded that I'm waiting on the cashier. He turned and left me without calling/paging the cashier. The cashier eventually came back to register a few minutes later, then I was able to pay for the printer.
WORST STAPLES EXPERIENCE EVER. I HAVE BEEN SHOPPING AT STAPLES FOR DECADES!
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February 2025 by Rita Neblett
I went in to return 3 packages. Jacob acknowledged me as I entered the store and asked if I had an Amazon return. He was finishing with a woman an at the same time, looked with a big smile and says I can help you too. I replied, YOURE A MULTI TASKER AND WE NEED MORE LIJE YOU. He smiled and ssid I try .
He was very fast at doing my returns. Very nice young man. We can sure use more employees and people in the world like Jacob !! He made me smile today !
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February 2025 by dennis duggan
This Staple's store feels like a neighborhood mom and pop store. I enjoy shopping there.
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February 2025 by vid 1900
Kind of an office supply & copy shop.
The Staples website showed that they had two Samsung 990 PRO M.2 drives in stock at this location.
Finally got a super helpful gentleman to assist me after about 15 minutes.
He could not find either of the drives, although he did search the store & back room for about 20 minutes.
I'd never trust the Staples website again, and suggest that you call ahead and see if they can find your items before you drive all the way to their location.
Ended up going to Best Buy, and they had the drives in stock.
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February 2025 by Gus Ali
They General Manager, Mr. Taylor is really a very good manager. He helps all of his Employee. I have been there several times and he is always go the extra miles to satisfy his customers. I have been there several time where his Employee call him on spot to complete their transaction. Staples Company is very lucky to have someone to manage their store. Company need to help him by hiring more people in that busy store.
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February 2025 by llfreitag
Friendly staff and product availability.
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January 2025 by Annette Foster
Items are easy to find, employees are always helpful, and sale items are up front.
