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February 2024 by James Wilson
Sebastian was a great help and very enthusiastic!
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February 2024 by joseph rowland
Went to Zales today, was helped by Stefan & Harmony. Great service, will be back to get another watch.
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February 2024 by Avery
Went in on Saturday afternoon to pick up a resize. Was initially greeted by Stephan who promptly walked away to entice another person into the store, essentially shooing me off to the ladies at the desk who were already occupied with customers.When the ladies (who were LOVELY, 5 stars for them) asked him to do my pickup as they were busy, he smiled sheepishly and gestured to the person he had left me for.I don't know if Zales staff are commission based, but I would definitely believe it after the way Stephan dismissed me. He looked at me in comfy weekend clothes and felt I wasn't worth his time.The ladies who ended up assisting me today and Mona, who sold me my ring, are the only reason I would return to this store; if I hadn't had a good experience previously, Stephan would have put an incredibly bad taste in my mouth and I would've gone elsewhere.
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February 2024 by C Glenn
Very friendly staff. They really take care of me!
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February 2024 by JakeL302
Harmony and Mona always take such great care of us. Thank you ladies, we’ll be back!!!
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January 2024 by chris jones
Very friendly staff
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December 2023 by Harmony Wells
Amazing prices!! And the staff is so nice and helpful!!
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October 2023 by Alex
10/10 experience. Make sure to ask for Keith! Amazing guy
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August 2023 by Candace Tilley
when I tell you I was ready to never purchase anything from zales again I mean it, my engagement ring broke right before my one year wedding anniversary and my husband didn’t get insurance ? my ring was missing gems and broke in the band and with the help of Mona & Stefan and the manager Keith they saved my ring and my day!! I hope my ring can be fixed but that doesn’t affect how these people really helped me above and beyond. THANK YOU ALL.
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June 2023 by Stefan Sims
They care about the customer and not about the sale. Also they can make custom pieces!
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May 2023 by Ron E
I Appreciate our wedding rings even more due to the store manager Keith for helping us so dearly much ! Thank you .
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May 2023 by Audreius Green
I had great service today and a wonderful and friendly staff
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February 2023 by Jennifer Montgomery
Sales lady was super cool ... Patient .. great prices and quality.
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December 2022 by Deborah Hogans
The lady's are very much hands on which I luv
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November 2022 by Scott Thompson
My wife loves the store. When ever were in it I have to buy something
