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February 2024 by Marcus Burnett
Avoid this Ace Hardware. They do not stand behind the Ace Promise when you have an issue. An employee named Dennis will treat you rudely also.
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October 2023 by Teri Baker
Wonderful customer service.
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September 2023 by Jeff Ruedger
I’ve been using this location for a few months. I’ve always had good service until today. The young rude and impatient clerk got quite condescending with me. Still a great place but I’ll shop elsewhere
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September 2023 by Nelson Pino
The gentleman that was working was very helpful and knew exactly where to find what I was looking for.
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September 2023 by Robert Anthony
Little slow on the service, otherwise fine. Plenty of inventory.
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August 2023 by Craig Johnson
Great local hardware store in Holt. I’d rather shop local, and this is the place. They are knowledgeable and have their pulse on what is happening locally for my gardening needs.
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July 2023 by brenda erhart
Took a faucet piece in and they spent quite a bit of time trying to find a piece that would fit. Unfortunately none worked. They are very helpful and friendly. Will go to them for other projects!!
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July 2023 by Andy Marshall
Very helpful staff and a amazing selection of DIY goodies!
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July 2023 by Monica Vernier
Do not buy from here if you are doing an online order. A literal nightmare because supposedly only the manager can resolve it. The employees hold no knowledge of how to do this supposedly. And the manager doesn’t even seem to be available on the weekends. Having to wait for a manager to do a refund is not the norm and employees should be trained better.Edit to add for the response: then your employees should say that, not “I don’t know. You’ll have to wait till our manager is in.” That’s the only response I got from 3 different employees. I don’t expect managers to work seven days a week but I tried on a Sunday, Wednesday and Saturday. I was told no manager was there. My original review stands, I’ve never had an issue returning anything before and people should be warned especially with defective products.
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May 2023 by Rachel Miller
Very helpful, knowledgeable staff. Easy location. Good price
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May 2023 by Paula Stephens
Great small hardware. Staff was wonderful!
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May 2023 by Emrys Williams
Great little hardware and more store.
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March 2023 by D Cook
Well, this Ace hardware just lost my business today 3/8/23 due to a very rude entitled manager!
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February 2023 by Daniel Leone
I would avoid the Holt Ace hardware. They don’t help if THEY mismatch paint and they don’t return products they sell with a receipt. Terrible customer service. You have to go to corporate for any resolution. It’s a local issue too, my old ace and the Mason Ace don’t have these issues. ??
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December 2022 by Benjamin Lack
Nutz, boltz, skrewz, they got it all and it's easy to find and all coolz. Other than that it's a fine place to find what you're looking for.