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February 2024 by nomad 57
They did a fine job but the price was way too high in my opinion.
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February 2024 by Sharon Nilsson
Dropped it off and they called me when I could sign the papers and they told me what my refund would be. Quick and Easy.
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February 2024 by trey hughey
Extremely disappointed, taxes were done incorrectly, tax preparer was sick and coughing and blowing her nose an insane amount practically dying 2 feet from me, couldn't answer questions about my taxes as far child tax credits and was completely unqualified
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February 2024 by Joseph Malani
Great service, friendly staff and easy to talk to
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May 2023 by michael arrieta
I had a good experience the first time I used HR Block. The second time, Sue Sottek forgot to file my taxes and I went through 6 months of hell trying to rectify the situation. I suppose they're good, just avoid working with Sue Sottek.
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May 2023 by Lisa
Worst H&R Block I've ever been to (& I've gone through H&R Block for 10+ years). The lady didn't even do our City of Lansing taxes correctly... a different H&R had to fix it.
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March 2023 by justin Allen
Went in, and she did everything. Couldn't really ask for more...
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February 2023 by Matthew Meissner
Always a pleasure every single year.
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February 2023 by Dawn Gross
The Holt location was an exception experience
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May 2022 by Charles Babian
Consistency, ease, assurance. Nice people.
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April 2022 by Mark Sarver
I had an appointment set up online a couple days pryer for 12pm today and I show up 10 min early only to be told the employee I was scheduled with can't see me in person today. I understood at first but they didn't get someone else to take over nor was I informed before driving over that i would not be getting my taxes done today. I was told I could do drop off which would take 3 to 5 business days, but I set up this appt so I wouldn't have to wait to find out. Before I left I was told it was because the employee is the manager and might be needed in other places??? I just don't understand why it let me set the appt, give me the manager as my worker, and not even be told before hand to reschedule with someone less needed to run the store.? I've been going to HR Block throughout lansing for 5 years now. This was just upsetting. Now I have an appt somewhere else, luckily same day. I will still use HR block but I don't think I'll go back to that location.
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April 2022 by Nickey Duprest
The lady was great thank you
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March 2022 by Tom Dolata
Great service, tax knowledge and a positive atmosphere.
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March 2022 by Leanne Spayd
Once again, waited over 20 minutes from my appointment time
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March 2022 by kristine defore
friendly faces, staff and smiles all around.
