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February 2024 by Rhonda Nelson
Update:After speaking with a couple people down there, they did send people out to update my equipment and do some other updates on the outside. So far we are running good. I will say that doing this did impress me and shows they are willing to do what it takes to keep a customer happy. Thank you for making sure I am getting what I paid for.(Post below is from roughly 3 days prior)I have had MEI for over 8 years and in the beginning it was good. The past couple years has been horrible and has only gotten worse. I talked today with 2 different people because I'm literally only getting a 0.4 upload speed. The manager goes on to tell me that their package for this plan goes up to 2 upload speeds and that doesn't necessarily mean that's what it will be. Then the manager proceeds to pretty much tell me I will still pay the full price monthly even if it's not working. I am so sick and tired of this company and it sucks that they are who we only really have available. I was also told their towers can't handle all the people. There is way more and I could go on but it would be a book. My internet goes out at least 5 times a month and I work from home and go to school full-time. Stay far away from this company if you can. False advertisement for sure.
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December 2023 by John Schmanski
Mike H. was exceptionally professional and personable. Very helpful problem-solving and awesome job. Thank you.
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December 2023 by Anthony Brown
Waste of money. They only get it because we have no other choice.
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October 2023 by Rodney Rieth
Installers Gary and Mike did a great job! New fiber, optic Internet service is great. Highly recommend.
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September 2023 by Cheryl Daniels
Great Company! Too bad they contacted with Dig it to install fiber. What a joke they are!
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September 2023 by Katherine Taylor
Mei is a great internet provider. Very knowledgeable staff and answers any questions I have!!
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September 2023 by Yury Oberhill
Mr Gary and Mr Gene are very nice and polite. They explain to me everything with a lot of patience. They showed me how to use the device and all the instructions.Thank you!
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September 2023 by bailey dennis
Great service!
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September 2023 by Amra Kovacevic
Amazing service!!! Quick install friendly staff. Jamie was awesome!!!!
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September 2023 by Kathlene Jeff
Thanks for great service done with efficiency, timeliness and friendliness.
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September 2023 by Rick Kivela
Internet was down. Called and they said service man would be out. Jamie was out in about a half an hour. Very polite and professional. Potentially identified the problem. Was able to get my newly installed siding removed so he did not have to drill through it. About then Alex showed up to assist with the repair. They had to run a new wire from the roof to the router. This was done in a very short time and my internet was up and running. They know their business and are a credit to your organization. Need more service reps to be like these two.
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September 2023 by Marlene
Gene & Gary were very professional & knowledgeable when they came to install our fiber optics for our computer. I've had interactions with both men in the past and they're polite and trustworthy. Thank you!
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September 2023 by Kenneth Skibbe
Gary and Gene were extremely professional and very thorough with the installation. Top notch.
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September 2023 by jessica carpenter
Gary and Gene came in and got us all hooked up! They were fast, friendly, and professional. We are so happy to finally have the option of fiber optics in our neighborhood! Happy customers here and we are already getting great internet speeds! Amazing!
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September 2023 by Pete Fenner
Mark and Mike did an outstanding job. Working together, the did the install very effectively and it looks awesome.
