-
December 2023 by A Y
Carlton & his crew did a great job! Did great moving a 600 lb boiler no problem. On time & professional. I would definitely recommend. Thanks guys!
-
October 2023 by Roshelle Mason
Affordable Muscle Movers’ (company) was reasonable and very responsive. They kept in touch as needed and let us know exactly when they would be arriving. The movers were professional and were good at the job.They did not waste anytime. I certainly would recommend them to family and friends.
-
October 2023 by Katina Reed-Bland
WORST EXPERIENCE!!! Appt was at 8am, they showed up at 11:30am. The guys were tired and restless. It was 1 30 year old and two children(16&18). I have very bulky heavy/expensive furniture. After 4 hours moving and soon to be 3rd trip(They brought a small truck even though my list of items were sent previously), I stopped the move and called the owner Carlton. The young men broke my glass table, unwrapped my king size mattress and got it filthy, changed the color of my white sectional couch to beige, broke the corner off of my wood armoire and scratched the paint off of my vanity mirror. They handled my items very recklessly. The owner Carlton assured me that he would return the next day and complete the move. After numerous of calls/texts, It’s a no call no show for him. These guys are horrible….PLEASE BE AWARE!!!!Also, the driver of the truck proceeded to roll marijuana in my driveway before they left my premises.
-
August 2023 by Reed Barrow
SCAMMERS!! Do not ever trust this company or the person that goes by Carlton. He took a $325 deposit for moving services and disappeared. He never showed up for the services or returned the deposit or phone calls. They are complete frauds!!!
-
July 2023 by Shay Shay
My experience with AMM was great. They were respectful and treated all my belongings as their own. They made sure to get everything out of the house without damaging anything. They were also friendly and easy to talk to. I would highly recommend AMM to future movers
-
June 2023 by Ellie Cross
Had a great experience with my move! Scheduling was easy and they were quickly responsive. They took Venmo which was very convenient. They arrived early which was much appreciated and they were incredibly knowledgeable, self sufficient, friendly and efficient. I was very happy with AMM and would definitely return and recommend to others. Thank you!
-
June 2023 by Veejah Purnell
DO NOT USE THIS MOVING COMPANY!Last year, my partner lived in a duplex and decided to use AMM to support local black businesses. They were great. They were fast, friendly, efficient, and relatively affordable. They moved heavy, expensive things with no problem. We had such a great experience, when it was time for me to move in with him this past May, we thought let's use them again! I was going to be out of town, so my partner took the reigns and met up with them to move my things. While out of town I got a call that things were going wrong...It was a DISASTER. I don't know if there's been a change in employees or management but these new movers did an awful job and the owner was rude and unhelpful. I previously lived in a studio apartment so I did not have a lot of stuff...a bed, couple dressers, kitchen stuff, boxes etc. but by no means anything expansive or intense.To start, the movers showed up LATE and seemed to be very high. They dropped my things, kept disappearing, and almost fell asleep multiple times?!?? My bf was very concerned! In the middle of the move they asked for a break and went to McDonalds and didn't return for an hour! When they finally came back, they were apparently even higher. Slurring. Not making sense. Falling over WITH MY THINGS in hand!It took over three hours for them to finally get done! And the worst part...my boyfriend happened to come back to the apartment for one last sweep and found THEY LEFT SOME OF MY BOXES IN THE HALL AND PEOPLE WENT THRU THEM : , (I literally still can't believe it.My boyfriend tried to get a refund/discount/anything and the owner randomly venmo-ed him $60 with no explanation, apology, or discourse. I got back in town and had to calm him down because he felt like he failed me :( it wasn't his fault! It was the movers being unprofessional and possible drug addicts.Lastly, I took it upon myself to call the owner since it was my things that were misplaced and ultimately stolen. The owner seemed disinterested and apathetic. He said he'd call me back and never did. Maybe he is on drugs too.I will never use this company again and more importantly, I'll never get back the things of mine that was STOLEN. There is nothing I can do about it other than warn others not to use this company for any sort of move.Awful experience, awful management, awful customer service, awful people. Say no to drugs. Say no to this company.
-
May 2023 by Christin L
I hired these guys and paid a $200 deposit. We had a lot of trouble picking up our van from Uhaul, so we paid for their time as they went and got pizza for an hour. By the end of the day, I was so frazzled I paid them in cash for the whole job and completely forgot I had already paid the deposit. I called the next day to ask for the deposit back and the owner yelled at me and accused me of not paying the bill in full. It was insane. Never, ever use these guys. My friend also has used them (she didnt know about my experience) and they banged up her furniture and disappeared when she asked that they file an insurance claim.
-
March 2023 by Barbara Hubbard
The owner and team were professional, punctual, respectful, great customer service and on time with no time wasted. They made sure they handled my furniture well and successfully moved me to my new home. I didn’t used a moving company the last time I moved and I’m pleased to say that this company made my moving experience amazing. I HIGHLY RECOMMEND them. Thank you so much and I deeply appreciate your business
-
March 2023 by Motor City Touch
The mover’s were very friendly. They moved my 500 lb printing machine up a flight of stairs, put the stand together and bolted the machine on top of the stand with no damages.
-
December 2022 by Stacie Rachmon
I called Affordable and was very impressed with the initial conversation I had with the owner. I had scheduling issues and he was very understanding of my situation. THEN camemoving day!!!! It was a complete and utter disaster. The movers came promptly, but it took them( 2 movers) 9 1/2 hours to move a bedroom set, 2 sofas, some light boxes(15), and a set of cocktail tables. In fairness, they did disassemble and reassemble my canopy bed. But almost TEN hours!!!!! It took them 7 hours to load, but only 2 1/2 to unload the same items and reassemble the bed. But it gets worse. Because we arrived at my new apartment at almost midnight, my downstairs neighbor complained. Instead of the mover apologizing, he starts cursing as he’s moving my furniture in the hallway!!! It gets worse…my neighbor then called the police. They also damaged my dresser, which I promptly pointed out. Of course he denied it. Also, I actually saw with my own eyes one of the movers actually dragging my sofa across the pavement in the loading dock. Holding it up on one end and dragging the feet across the pavement!!! It gets worse… the owner stated that he was giving me deal by only charging me $1000.00!!! Are you serious??!! After I told him I would pay $800 and told him about the damage to my dresser. He said “Now she’s making up stuff”. It gets worse. The worker, who was still in my home, starts showing me pics of my furniture that had scratches from a previous move. Like I was a liar. Needless to say I put them out. Most horrible moving experience ever.
-
November 2022 by Lacie Berndt
I called Affordable Muscle Movers after having a bad experience with another moving company. They were able to fit my very large move in on the same day. They were quick to respond, friendly and professional! Highly recommend!
-
October 2022 by Josue Rosado
Candy and Tony did an awesome job moving our stuff and worked very fast. Very professional and friendly.
-
October 2022 by stephen economy
I’ve used affordable multiple times now and they are always reliable work hard and consistent. Highly recommended
-
September 2022 by Joe Boards
Von and his partner (the movers),were courteous and well mannered, the only issue I had was with the selection of truck they used, it was undersized for the amount of furniture contained in our old home and storage. This situation would have caused extra time to go back and forth between homes adding time to the move which is unacceptable, as they do charge by the hour! To be clear my issue is with the organizational decision and the care that went into choosing adequate equipment for the job. I'd use these guys again but make absolutely sure you get everything in writing. That's my bad!
