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April 2024 by Isaiah G.
We came here from California to go to this pawn shop. My husband is a huge fan of the show. This place is pretty big and they have so much. What I loved is they had so much jewelry and they do not over price. They even had a motorcycle for $10k. The service here is over the top. Everyone is nice and patient. I never once felt rushed. I lived that the name brand purses they kept all the brand together and they were very reasonably priced. If you're in to high name brands this is a great place to visit. This is a real pawn shop I saw people trading on things. We saw Seth on the actual floor working. I asked if my if my husband could take a picture and he said yes. So I went off to buy four pieces of jewelry that was $100 you're not getting that anywhere else. Seth actually went to go look for us to take the picture talk about going above and beyond. He was so nice and we really appreciated that. We also saw his dad Mr Les and he to took a picture with us. If you're in the area you have to come here highly recommend.
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January 2024 by Michelle McGee
“K” provided top-of-the-line support. She is an AMAZING Loan Dept. Customer Service Rep. who handled my issue with exceptional customer service skills and professionalism! She is AWESOME, and if I have any issues in the future and need to call, I hope I speak with “K.”
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January 2024 by Brad S.
Very great service staff is awesome can't wait to visit soon love the show!! Would love to meet them
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December 2023 by Abdulaziz Abdinur
Had a great experience with Mike the first time i came and that’s really why I came back. It was pretty cool there because I negotiated a deal with les and we made a deal. It was my birthday an wow what a experience great place would recommend everyone to go a shop around they have great prices and deals
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December 2023 by Charles Machalow
Great place. Lots of familiar faces from the TV show. Got a good deal on a set of earrings. People we're very friendly.Only small complaint is I wish they had a number system or something to make it easier to wait for someone at the jewelry counter. Otherwise they don't really know who's next.If we're back in the area, we'll definitely stop by again. Thanks!
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December 2023 by Kirkland Tabb
The price was reasonable I'm very satisfied Merry Christmas to the crew at American Jewelrys enjoy and be safe & Happy New Year to all of you .???????the owner I love his personality
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December 2023 by Jennifer
We had the best time today. 5 of us came in with no real need to buy or purchase, we were just in town and decided to come in because of the show. We all left with merchandise, autographs from Les and Seth, and great conversation with Lillian. Mike (my sales guy) was awesome, and made the experience a good one. Solidly a must stop, because not only did we get some cool items, we had a great time, and made memories. 10/10.
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December 2023 by Falcon 9
My wife and I loved the show 'Hardcore Pawn' from TruTV with Les, Seth & Ashley. We still watch it regularly. My wife loves Les and is his biggest fan. We finally got to meet Les and Seth today, Black Friday, 11/24/23 while we were up in Michigan visiting family for Thanksgiving. My wife's reaction was priceless ?. She screamed with joy once Seth and Les came out from the back. And she kept touching Les's hand to make sure he's real ?. We bought Les's book, the HP shirts, & an 8x10 photo of the trio, and Les & Seth signed everything. Just want to thank them for always taking time for their fans. And we wish there were more seasons of the series 'Hardcore Pawn' (Detroit) with them.
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October 2023 by Ronald Smith
Our assistant Michelle was absolutely amazing. She was helpful, courteous, and provided service with a smile. It was her first day on the job but it seem as if she'd been employed there longer because she was very informative.
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October 2023 by brandon gonzalez
Customer service was good very friendly staff and helpful . Sized the bracelet I got for me girlfriend in 10 mins . Bought a shirt and sign and les was happy to sign it for me just a great experience.
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October 2023 by Mocha Sydney
This was a Great experience and Alternative other than coming into the store. It works for me because I work the Midnight shift. So, I can wake up and pay online without waiting for the store to open, and missing out on my rest/sleep. I am VERY satisfied with and Happy,Thankful for my reminders as well. With a busy Life in this world, this is a Life saver. "Thanks VERY MUCH !" I really Appreciate it ALL. I've been gone for almost (30 yrs ) from Detroit. But American Jewelry is still my Favorite For Purchasing ,Pawning, and the BEST for LOANS (IF NEED BE.) ☺️?
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September 2023 by Kitty Cat
Absolutely amazing ? Carneal was so helpful and kind made sure I was happy with my purchase and I got to take a pic with Les!! I’m from Canada but I’ll deffinately be back soon it’s right off the highway :D love the show and love the store !
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September 2023 by Joe Gervais
Stopped in on our way home to Alabama. Wanted to meet Les, he looked like he was busy so we waited until he had a moment to talk to us. He was very nice and even offered to take a picture with us. We looked around and weren’t planning on buying anything but when I saw some of the sports memorabilia, I was intrigued. Mike was more than happy to help us out and was very polite answering questions therefore I ended up buying 3 signed baseballs. Thanks again guys, it was great to meet you!!!
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August 2023 by Dawn Aikens
Monisha had a great attitude, wonderful customer service and kept a smile on her face the entire interaction. As a new customer, she explained everything in detail & clearly explained anything o didn’t understand . Keep up the great work! Thank you for your great service!
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August 2023 by Yolanda Roby
My sales person was very polite and didn’t make me feel rushed. After I chose my items, he offered to see if he could get me a better deal than the ticketed price. I paid less that I had originally anticipated.
