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November 2023 by Derrick Drayton
Everything was perfect and the staff was very good ?
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November 2023 by Darin Ross
I went into the AT&T store located on Vernor/Livernois and was met by two lovely young ladies employees who treated me like family.I have a high impact job and from time to time my phone drops out of my pocket often needing screen repair. The faulty phone was in desperate need of an upgrade. The ladies demonstrated great patience and professionalism as they assisted me in finding the right phone with the right protective products to help prevent future accidents. They also went the extra mile in making sure that I was squared away with the (First Net) system as I am a First Responder x 29 yrs (Detroit Fire Dept). It was an all around refreshing experience and a testament of the right type of role model othet young people should emulate. Thank you for your time.
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November 2023 by Mary Vanderbilt
This store help me so much they work with me for two hours and got me right I will forever love you guys
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November 2023 by Michael Graham
Bianka, Ceydi, and Adriel helped my family and I out so much. Great customer service.
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November 2023 by PORTIA WOOLFORK
I had a great experience, with knowledgeable representatives.
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November 2023 by Alana Burke
Great service and customer support!
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June 2023 by Esperanza Vargas
Me and my husband went to maybe buy a phone and there was at least 3 customers waiting and only two employees we waited for a few minutes then we left we are still looking to get a new phone I think I’ll just call att and see what deals they have
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April 2023 by Justin Karaba
PERIOD BIANCA, THE BEST! WE THA BADDEST IN AMERICA AND WE AINT SCARED OF YA LIKE JERICA... YAAAS GIRL THANKS FOR BEING SO AWESOME ? super star periodt Pooh
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April 2023 by Jozael Huerta
Samantha was great help switching me over, highly recommend her and this store
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April 2023 by Jesica Mendez
Carolina is fantastic and kind definitely coming back here
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March 2023 by Michelle Davis
Samantha was such great help with switching me over from boost! Great store and customer service
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January 2023 by Jenine Cooter
I received a phone call from a representative saying that they were calling from AT&T. This person said "I am calling from AT&T we will have technicians in your area next week and would like to know when we can schedule you to upgrade your Internet." The implication was that this was a general upgrade. At no cost to me. Then, I received a text message the next day saying "It was so nice to meet you." As I never "met" anyone, I was concerned that someone was fraudulently using my account information. Then today I received a survey via text asking me to rate the experience at their Vernon highway store in Detroit. As I have never been to there Vernon highway store in Detroit I was alarmed. So I called the Vernon highway store and asked what that was about because I had not been at their location and was concerned that someone was using my information. I was told by the person on the phone rather rudely that she knew that no one had actually spoken to me in person And that the text that I had received was just standard practice Once I had scheduled an appointment for someone to come out. At this point I asked if the service would be at cost to me. She said "You can call customer service and cancel it if you want." Which I took to mean that of course it would cost me money and that they were running a nice little scam. Total BS and if AT&T is behind this or even agrees with this behavior I will be canceling my service.
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November 2022 by Jose angel Lopez silva
Samantha was very helpful and nice. I highly recommend this store! :)
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October 2022 by Ahmed Ayman
Super friendly staff and Maria went above and beyond to get me exactly what I needed. I’d strongly recommend this store to anyone looking for top notch customer service.
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October 2022 by Yudith Perez
Maria is the best , she really good with working people :)
