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November 2023 by Glen Smith
Needs mire handicapped parking
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July 2023 by King Mojo
Clerks are always unavailable. Not enough staff during lunch time. Slow, it feels like they workers don't want customers to visit this branch.
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December 2022 by Jay Vick
Came here to get a cashiers check and was told I can’t pay with cash? So I was RUDELY told to get in line for the ATM behind five other people. Not sure that was necessary. Had no idea it would be this much trouble using my own bank. Lady in there is super rude and I’m closing my account with chase because of it. Good luck to whoever goes in there.
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August 2022 by mariah l.
My husband needed to access his business account and he was served very well. The manager Kawan came out introduced himself and was involved in the welcoming experience we experienced today. Then he directed my husband to the back to be further assisted a lovely helpful lady named LaChelle. Truly a very lovely experience. My husband was having a difficult day and walking into this chase was definitely a breath of fresh air on this cloudy Friday.
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July 2022 by Randy Miranda King
What a d*** concept. "We're a digital branch" "can I get $20 in quarters for the laundry machine in the dorms?" "We don't handle physical currency, try the bank next door"What is the point? Maybe I'll join Michigan First just to get some quarters.
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November 2021 by Mike Mckay
Ethel is a Saint and provided great customer delight! Appreciate her helping me out in a serious situation!
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December 2019 by Brent Palaian
Removed all the tellers. I have an account here and it is useless to me.
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November 2019 by ishaan khurana
ATMS consistently never work
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October 2019 by Dwayne Smith
They changed it to a branch with no tellers. You can't get any money here. It's kinda useless.
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September 2019 by Peter Franko
Cashless bank. How useful
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September 2019 by Jacob Dettmer
I can't get change for laundry money here. I now have to either make a trip to eastern market or rely on a liquor store/gas station. I'm ashamed to call myself a Chase member.
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July 2018 by King David
Experienced staff makes handling your business safe and timely.
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June 2018 by Ruwani Amarasekara
I will give -5 stars if i can. I went there to create an account on Friday May 18th 2018 around 3.50 pm. One of their tellers told me that their menager is the only person working on that day and we need to make an appoinment for some other day. So I made an appoinment for Saturday 19th at 9.15 am. But when I wnt to the bank the manager said that they don't have an apoinment for me so I have to wait for at least an hour.
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February 2018 by Joseph Abraham
Employees are chill, place doesn't get a ton of coin in.
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September 2017 by RE A.
I don't know why they would remove one of the ATM machines in a busy building and location like this. First you don't have parking then you don't have an outdoor walk up ATM plus you are closed on weekends. Oh I get it now this particular branch is specifically for this building so all of the account holders in the closer rounding area should just forget about the fact that it's here? Come on Chase Bank you can do better than this and most certainly you can put an ATM machine outside that is accessible on the weekends for all of us.