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June 2022 by Tasha Scott
The staff is friendly, but inefficient. Forget about calling, you'll never get an answer. I went into the branch to open 2 business savings & checking accounts (4 accounts total). The printed information says no minimum amount to open a checking account, but I was told a minimum of $100, which wasn't a problem...just conflicting information. 2hrs later, they only opened 2 business checking accounts. I had a cashier's check payable to my business that I wanted deposited into a savings. Somehow there was an "error" in opening the saving account, so she asked if I wanted it deposited to the checking. No, I don't want it in the checking, I'm opening business accounts for specific reasons. She said she'd figure out the problem and call me the next day. I never got a call, nor was there a savings account opened. 2hrs to open 2 checking accounts???
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March 2022 by Mas Jones
Citizens banks are rip ?. I deposited my money at the drive thru ATM and the machine took my money but didn't credit my account so, I contacted the rep inside she told me that they can't do anything about it and that I have to call the number on the back of the card so I did explained what happened and he said 3 business days.... nothing happened in 3 business days and now they're saying 7 days....7 days and now they're saying 10 business days....COME ON GET IT TOGETHER...IF YOU CAN DEPOSIT your money INSIDE
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March 2022 by Miss Murry
I was at this location a few days ago and it was a very easy process. It was my first time there and Mr. Haydaw help me make a deposit. He was very professional.
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March 2022 by JNicole
I WENT TO HAVE SOMETHING NOTARIZED THE EMPLOYEE WAS ON VACATION YOU ONLY HAVE ONE EMPLOYEE THAT NOTARIZE SECOND BRANCH I VISITED TODAY VERY DISAPPOINTED NOT CUSTOMER SERVICE
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March 2021 by Andrea Goyette
This is by far the slowest most understaffed bank I have ever seen. Waited in line over 40 min with 2 cars in front of me.
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July 2020 by D Stevens
Third location; teller want me to wait after she gets the line down, other on phone on a personal call, they have to get this together
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October 2019 by Adam Hall
Where the earthly treasures are stored.
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December 2018 by Anthony Harris Jr.
They get the job done, easy banking.
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October 2018 by Kerry Cole
Worst bank their is it's always a problem getting my money out and them blocking my card for 20 plus years nothing but a damn problem
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February 2016 by Tawanna Terrell
Very professional, kind, and love banking with them!!!