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November 2023 by Mac Mal
Horrible customer service. Get the circle of transfers to then be put on hold for 20 minutes. Seems obviously no one wants to work so they put you on hold so you just hang up.
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November 2021 by W III
I received a letter from Vice President - Senior Quality Consultant to close my business account. So funny. I don't know why no one told you that I have already closed my business account. Or I don’t know why it doesn’t show on your system. But don't worry, I have already closed my business account. I closed my son's account. And I will 100% close my last account very soon! The only reason I haven't done this yet is that I'm waiting for a new card from another bank. and I will 100% never recommend your ban to anyone. Your bank has disgusting and unprofessional management. And if someone wants to save their money, never open an account with this bank. There are many other banks around with much professional staff and better service conditions. In this bank, they will not explain anything when opening accounts. But then they will definitely say it was necessary to read 50 pages of the agreement before opening an account. Go to another bank.
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November 2021 by George Steinhardt
Dad charged the Estate Administration of Comerica Bank to administer his estate on his death. Four years later the estate is still not settled. Three years after his death we learned that there was an unequal distribution of assets in 2018. Top to bottom we have experienced incompetence,arrogance, and a global refusal to be accountable for their many shortcomings. Fee collection was the only area of demonstrated expertise.
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November 2021 by George S.
Comerica was charged with managing our Father's estate. His desire was to have all four of his children receive equal amounts of his assets. After 4 years we found that a year after his death, the distribution was not equal. 3 years later Comerica told of us the maldistribution. Through out they failed to demonstrate one iota of competence except in making sure that their fees were promptly paid by the estate. They were unresponsive, arrogant and inept.
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January 2021 by Nick K
If you really need a good financial institution, go somewhere else. They are far from professionalism or knowledge in banking systems.
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November 2020 by Thomas William
Over the years I’ve had my ups and downs but I haven’t left them just yet.
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February 2020 by Zaaire U Alyssah
Staff need to be polite. I had a bad experience with a lady with an attitude.
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January 2019 by Paul Thornton
I just want to thank this branch. I would also like to recognize the great assistance I received while opening an account. The associates name is Angelique Shelby. She made it very easy for me and was very pleasant. I would highly recommend Comerica bank and this branch, because of her service towards me. Thank you very much Angelique
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December 2018 by Kim Min
So mean, I just talked to Dana Williams through the phone, I this she is having baaaaaad day and I hope her days never get better!
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March 2018 by James Yup
Bad service lazy workers Thokon was very rude and her manager takes there side .This bank is un real how does upper management not see is beyond me.
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February 2018 by Eric Dun
Very rude people!!Was helped by Thokon very rude.
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October 2017 by Shaun Dun
Bad service always watching movies on there phones should drug test all them
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June 2017 by Elizabeth Brightly
I am POA for a person who's Social Security check is being deposited in this bank. He had some questions concerning said account. He is not well and had be come to his side and try to ask the bank some questions for him. I have never been treated so rudely in my life. Not only am I his POA I am the Mayor of my town in Wyoming. I was given the song and dance that they were prohibited "by Federal law" to speak with me. I asked several times what is the law so I can look it up. I received 4 warnings because I asked questions, with the account owner sitting with me, and they hung up on me. There should be a Federal Law for this type of injustice to customers of their STUPID people.
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August 2016 by Jackie Crawford
Open on Saturday yes
