Concentra Urgent Care offers a range of occupational health services, including injury care, physical therapy, drug testing, physical exams, and preventive wellness programs. Reviews indicate that experiences can vary significantly. Some customers report a satisfactory experience with professional staff and quick service once checked in, particularly praising the efficiency of the front desk and medical staff. For example, one patient noted a much-improved visit for drug testing, mentioning a wait time of only 30 minutes compared to a previous visit that lasted over three hours. However, there are also negative experiences highlighted. A customer expressed disappointment with a lengthy wait time of over three hours and raised concerns about the competence of the medical staff. This individual described an alarming misdiagnosis involving their heart and felt that the new nurse was confused during their examination. Overall, while Concentra Urgent Care has received praise for its professional ambiance and speedy service at times, there are notable concerns regarding wait times and the quality of care from some staff members.
I was there this morning and the medical Assistant was real polite and super professional her name is Tovitar I give her 10stars .
October 2025
The person checking me in had great customer service although the wait was a little longer than I anticipated.
October 2025
Had to do some testing at this facility. All the ladies at the desk were very nice and polite. My particular nurse who ran me through all of my tests was excellent. She cared about my results knowing they have absolutely no bearing on her job. I appreciate the rarity of this situation.
