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October 2023 by First of All
This CVS is the bottom of the pit. They allow panhandlers (especially the dreadlocks guy in red) to beg and harass you while the so-called "security guard" looks with a 'don't give a dam' posture. Pitiful how such a mighty company can allow for such a subpar experience.
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October 2023 by Nikki Brooks
I read comments but likely they are overwhelmed with so many orders by they closed so many stores.but they should been smart if they know store are closed send them over to help them out who ever closed the store and w grand Blvd about to closed the staff would loved a extra pair of hands.i know it's not easy.i been with cvs for years.every.time I move I always make cvs is near. Some can go to the one on Woodward downtown. Or change pharmacy in the area
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September 2023 by Rob B.
Like others have said For Pharmacy services, overall, not a good customer experience, avoid this cvs location if you looking for a reliable place to refill a prescription. They do not fill prescriptions timely, they do not answer their phone. Even physicians offices need to wait on hold for 40 minutes or more. I will never use them for Medications from the pharmacy again. Use another pharmacy for RX. Otherwise the store is good for other things and extra care coupons are good.
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September 2023 by Cory C
The pharmacy is consistently late on prescriptions, randomly closed, and generally poor customer service. I hope others have a better experience, but at this point it feels almost comical every time I come here.
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September 2023 by Chesney
Always out of things. Always have issues with CVS rewards here. Pharmacists do not listen and are often fighting with each other behind the counter.
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September 2023 by Trish H.
I had an appointment for a flu shot today. I arrived 15 minutes early, and a woman behind the counter, who didn't bother to look up, told me to have a seat and she would check me in shortly. After 20 minutes, I left. No one ever called name. My time is valuable.
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August 2023 by Tiante Leggett
I have to leave another review because I see nothing had changed. I’ve been calling the pharmacy for the past hour. This is ridiculous!!! Especially for all the seniors who call. You can also hear them picking up and putting you back on hold. I really don’t understand why people go into work everyday. Just to get paid to not do their job effectively.
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July 2023 by Gabby Lampen
i’ve only had positive experiences at this pharmacy!
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June 2023 by Phoenix
Not a bad stop. Keep in mind that this is a popular stop for local peddlers who can get very aggressive - they are normally right outside the front doors and there doesn't seem to be a lot the store can or is willing to do about it.
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April 2023 by Terry S.
Cvs offers photo services and haven't trained people to do it. Took time to make up card, ordered it and went to pick up, Not printed. Employees don't know how to use machine! So disappointing. Why should I have to go to another Cvs, which is WAY out of my way?!!
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April 2023 by Reneta Edmond
You can always reward me reward points everytime take a CVS Pharmacy feed back survey. And the reward point add to free CVS either e gift or in store gift card.
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March 2023 by andrea Golden
If I could give negative stars I would. The Pharmacy has no idea what is going on. Sadly they don't understand billing, insurance coverages, or how to navigate the insurance protocols. Also, they have violated HIPPA as the gave me another customer's medication accidentally. Please be cautious and very patient is you decide to use this CVS location as your pharmacy. They are slow, don't answer their phone, and are often unwilling to answer questions regarding medication or billing. Very disappointing.
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February 2023 by Cyn Symoné
I walked to find the eyelashes and seen the “see sales associate sign” I walked to the front and asked if someone was available to unlock them she replied “well your going to have to just wait in line and I’ll get to it when I can get to it “ in the most nastiest way possible. So I patiently waited in line there was only one person before me, and when she got the lashes and cashed me out I told her she had a really bad attitude and I hope her day gets better. She responded “that’s unfortunate” Extremely unprofessional and unpleasant employee. She rolled her eyes and twitched her neck at me for simply asking if there was someone available. I do not appreciate this service I will not be back.
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February 2023 by Karen Davis
I have been using this CVS for many, many years. Occasionally, I try the nearly Rite Aid or Walgreens, but the CVS staff are MUCH more friendly & helpful--both clerks and pharmacy. Once in a great while they are out of something I am looking for, but only rarely. I do wish they did Western Union & sold wine, but realize why they do not. It is clean & neat & I have never had a problem there, never an incorrect prescription, never a wrong price charged. I am glad they are here!
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January 2023 by Trent Owens
The pharmacists at this CVS should be ashamed of themselves. Called a prescription in 10 days early and when we went to pick it up they said the didn't carry the drug and it's still on order.Actual human beings would call the customer and let them know. These monsters didn't bother. Then when I called the phone rang for 20 minutes and no one answered. These lazy clowns just sat they're and ignored it.They should lose their jobs.