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October 2023 by Leslie Malcolmson
close to my home so very convienent
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April 2022 by TJ Kane
Kinda disorganized
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August 2021 by Google user
By far the worst pharmacy!! I have been calling for the past 3hours and they put you on hold to just to hang up!! I have a chronic illness and this is just unacceptable!! Wish I could give no stars!!
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May 2021 by Dillon Farley
Asked if I could get a case unlocked for laundry detergent, and the woman looked at me like I was stupid. Just a big yikes moment.
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March 2021 by Tanesha Luckett
By far the worst pharmacy!! I have been calling for the past 3hours and they put you on hold to just to hang up!! I have a chronic illness and this is just unacceptable!! Wish I could give no stars!!
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October 2020 by Melissa A.
As many other reviewers have said, the pharmacy is utterly ridiculous. Just wanted to get my flu shot. Had an appointment. I have a nationally recognized PPO that I have used all over the country with no issues. Somehow I left without getting a flu shot. Those were among the most annoying 9 minutes I've spent on my life. Glad those dodos couldn't figure out my insurance, I wouldn't want them coming anywhere near me with a needle. Avoid at all costs.
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April 2020 by Lauren J.
I have been a long-time CVS fan and always have pleasant experiences up until I used this CVS. My dog was not feeling well, so my vet called in a prescription and told me to check within an hour. I called this store to check on the status of the prescription only to be placed on hold for 25 minutes. Every so often, someone would pick up the phone and go, "hello?" And then immediately put me on hold. I was transferred to 3 different people, asked to repeat my personal information to every one, and was told to just make up a birthday for my dog when I couldn't give them a date. I was yelled at for interrupting them when they got my dog's name wrong, and all in all this experience took 40 minutes. Horrible time, I will be asking for the pharmacy district leader's contact info and they will be hearing from me.
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April 2020 by Swarn A.
If I could give 0 stars to the pharmacy I would. Terrible customer service. The worst. Pathetic.
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March 2020 by Kevin J.
I'm trying to figure out when this CVS opened because I've probably been shopping here that long. It's at least close to 20 years I've been coming here, and it's funny I've overlooked doing a Yelp review for probably close to a decade. This place is solid if not spectacular, a conveniently located store to pop into to pick up a few staples. The guy who said he only comes here late at night is like my spirit animal. It's a bit of a chore shopping here during the day, I preferred the now defunct CVS on Woodward just north of East Grand for that, but when the moon is out this place is easy peezy. No crowds, self checkout, chill and friendly employees, what's not to love? Sure, there may be a homeless person begging for change outside, but how am I gonna hate on someone who has nothing? I might give them a few coins, I might not, but I can only think of one time in close to two decades here a beggar has gotten belligerent with me. I see the cops up here a lot, too, and believe me those Wayne State police show up with a quickness. DPD, well, they might have bigger fish to fry... As far as the pharmacy itself that everyone is dogging on, I think I've only used it once or twice, for painkillers after root canals and/or extractions (teeth are such a b****** and I think it was kind of a long wait but I honestly don't remember much one way or another. Maybe I was still foggy from the local anesthesia or something. I've shopped this place for housewares, supplemental groceries, snacks, cat food and litter, office supplies, vitamins, last minute gifts, one hour photo and more. The 24 hour convenience is what really seals the deal, especially when I forgot to get cat food from Marcus and I'm already imagining Jackie meowing in famished indignation. And sure, the receipts are ridiculously long with all those coupons that expire after like two days that I always forget to use but I found a good use for them, too. CVS receipt mummy Halloween costume! I already got a big bag full of 'em. That is if Halloween isn't canceled like everything else in this cursed year of 2020 AD.
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February 2020 by Shirley E.
This is truly the worst pharmacy. I hope there is a way to report them because it simply must change or be shut down. They give false medical information and cannot handle something as simple as filling basic prescriptions. I am not one to complain about locations but if you can go anywhere else you should. Every experience I have had is a massive waste of my time. Shame on them for being so nonchalant and careless with people's medical information and sensitive needs. An absolute shame.
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February 2020 by Jenn M.
This pharmacy is a mess when I tell you it's so draining dealing with them. They misplaced your prescription let you wait for 30min to 1hr when your medication is supposedly ready. Your information in the system incorrect just a mess and it's not just a 1 time thing it's every pick up from the pharmacy
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January 2020 by Jonathan Morse
Poorly managed. Called this pharmacy just to ask whether they carry the medication I need. I sat on hold over 10 minutes but could hear someone intermittently picking up the line and putting back on hold. Once I finally got them on the phone they couldn’t even help me with my question without outing me back on hold and ultimately just telling me to go somewhere else.
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December 2019 by Rochelle Davis
Horrible place to go for prescriptions!!! They are VERY RUDE AND UNPROFESSIONAL POOR CUSTOMER SERVICE!!! I'm ONLY talking about the Pharmacy department!! They never have your script right!! Than they get mad at you ,because you are telling them what you take on a DAILY basis!!! I wouldn't recommend my worst enemy to go there! I only gave them a star because the front end store deserve at least one star( really 5 star )
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October 2019 by Kevin W.
Worst pharmacy I've ever been to. Constant problems getting my prescription right and always a huge line to pick up. Been a CVS customer for a long time and in other places, never seen a CVS this bad. Very discourteous service as well. Avoid.
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October 2019 by Scott B.
NEVER has prescriptions you need. Told me they would have my prescription the "next day" for 9 days straight. Awful service. Would recommend getting your prescriptions filled anywhere but here