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February 2024 by Lyn Agee
I had a disappointing experience with this location on 8 mile recently. My Valentine's gift was delayed due to issues with the Uber driver, prompting an investigation. Despite assurances of additional compensation for the inconvenience, my order arrived without any extras. Furthermore, the strawberries were not fresh upon delivery. Overall, I was left feeling let down by the service and quality provided.
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February 2024 by Kourtni Williams
Customer Service is AMAZING!!
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October 2023 by Cindi Neaves
Beware, the order was placed 2 days before delivery. They service business before residential orders. Attempted delivery at 445 pm....no call until no answer at door. 2nd attempt was again at 445....I had to go pick my gift up at the store. No phone calls to confirm someone is at location to receive order.
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October 2023 by Shannon Megiveron
Love this location! They always deliver a smile to my recipients, wishing them happy birthday when they do the drop off. Very lovely people working there.
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August 2023 by Hadley Sommerton
Our wedding florals were outstanding, guests are still talking about the gorgeous centerpieces.
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August 2023 by Anthony Jones
The was fresh and it was ready on time! I will order again. Very good service and very polite. The only problem was the on line app which gave me a free 5 dollar item and still charged me, the lady at the desk tell me “I will have to come in to get the free item”. The company need to fix this!!!
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May 2023 by Daniel Gonzales
I ordered $110 worth of stuff yesterday 5/13/23 to send to my girl while she's at work on 5/14/23 and they cancelled my order!! I didn't get a call from them saying that cancelled this is horrible now its 2:11 pm and now there not answering the phone horrible customer service ????????
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March 2023 by Tine Sz
Horrible customer service.Staff lied about actual price listed- refused to sell product with price posted. Overpriced priced fruit. Make your own with cookie cutters and skewer sticks. Not worth the 70.00$ and not worth your time.
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March 2023 by Nephew Feeze
As soon as I came in Tom was texting on his phone and didn’t even acknowledge me. I tried to get his attention but he told me I had to be patient and wait for him to finish what he was doing. Once I told him I was picking up an order he didn’t respond and just went to the back to grab my order and said have a good day. I would never return or recommend anyone to this location because this specific location lacks hospitality and needs major training on how to make guest want to return .
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February 2023 by Monique H
I placed and order on 01.19.2023 and there was an issue with delivery. When I called I spoke to a manger by the Dough, he was rude, and gave me an attitude. I asked for expiations/ resolution of what I could do to make sure the order got delivered and he gave me attuited, and said it wasn't much I could do but cancel the order or pay a delivery fee which I was willing to pay. His attitude got worst when I said that and I told ill just cancel the order ,and I called different location. I did file a complaint about this store as well with corporate.
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February 2023 by Elizabeth Moore
Very good!!! Helpful and friendly staff.
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February 2023 by Amber H
I placed and order on 01.19.2023 and there was an issue with delivery. When I called I spoke to a manger by the Dough, he was rude, and gave me an attitude. I asked for expiations/ resolution of what I could do to make sure the order got delivered and he gave me attuited, and said it wasn't much I could do but cancel the order or pay a delivery fee which I was willing to pay. His attitude got worst when I said that and I told ill just cancel the order ,and I called different location. I did file a complaint about this store as well with corporate.
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January 2023 by Summer Dawn
From the ease of placing an order, to the friendly customer service… I was presented with this Visually Edible Beauty. Fresh fruit, yummy chocolate, couldn’t of asked for more.
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December 2022 by Leplesitt Burrell
I had great customer service today from a gentleman that do deliveries but he also picked up the phone later that day. I really wish I knew his name but he was great a black guy maybe in his 50’s.
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October 2022 by Minnie Johnson
I have been coming here since they opened up and they still have arguably the best shakes in the city. The ladies here are always professional and provide the best service. I drive from the deep east side hoping I can catch them before they close. I love the Strawberry shortcake shake and peach cobbler shake!