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March 2024 by Ajuma M.
I would never rent from this location again. This was the worst experience I ever had. The Audi that I rented stalled on my 2x, and the check engine light came on approximately 4 times. The CarPlay didn't work, so I had to use my phone for GPS coverage. The worst part of it is that I have yet to hear from management regarding my nightmare experience after having called them several times. SMH Never again... 338 Lucas Drive, Detroit, MI 48242 #844-934-1085
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February 2024 by Earl Coleman
I reserved a car with this location just the other day and when I got there they told me that my address on my State driver's license is not coming up as a valid address even though I rented from there previously with the same address I was told that I had to have a bill with me and I got turned away they didn't care that had to catch a cab there so Left never to do business with enterprise again thanks to Dollar my day wasn't a total disaster so bye bye enterprise
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February 2024 by Stacia Hill L.
Please--someone at the DTW enterprise please check the Red 4 Door Pickup Truck for our iPad. We see it driving all over the region on Find My. If someone would just pick up the phone we could ask but we are seven days on and no one picking up the phone. We have filed so many lost and found tickets but no one has found it yet.
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February 2024 by Kate C.
We rented a car for the day to explore Dearborn and Toledo, Ohio. It was super easy and cheap to book with this location. Corey, our customer service representative, was very friendly and helpful. We definitely would recommend this car rental company to anyone looking for an easy day rental option. It's much better than going to and from the airport!
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February 2024 by Artemaisa Patton
I was made to feel as if I was a criminial.
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January 2024 by Gloria Sykes
Took a friend here to buy a car, they did an awesome job finding something that worked for her and it was a decent price.
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January 2024 by H. K. S. de Zoysa
A good place to hire vehicles but before make a reservation read everything carefully.
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January 2024 by James Smith
My expierence was very good. All employees were courteous and helpful. Customer service was outstanding. As always I highly recommend this location for car rental.
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January 2024 by Curtis ciers
Excellent service
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January 2024 by Marie
Do not trust this location!
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January 2024 by Brianna Jackson
Staff was very nice and friendly. I arrived early and waited a few minutes for a car but they had me in and out pretty fast. Very transparent with the walkthrough. Return was very smooth as well. If I need to rent a car again, I’ll be happy to return!
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November 2023 by APOSTOLICALLY SPEAKING
Enterprise at Detroit Metro Airport delivers exceptional service and better selection of cars. I live in Warren and drive there. Amanda made check in nice. She was very friendly and knowledgeable and upon return Dylan’s professionalism and politeness was amazing! Keep up the good work guys. I use rentals alot and signed up for the plus account. I’ll be using this location from here out!
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November 2023 by C Wil
Excellent customer service. Tyler helped me each time I had to get a pick up truck for moving, and the service was quick and fast on both the pick up and return. You will definitely have a returning client for any of my rental needs.
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November 2023 by ShereeReed El #UnOccupyTurtleIsland
New management makes my experience much better now! Vehicles need to be cleaned better, I have to wipe down windows to be able to see out and remove glare. Otherwise, good service.
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October 2023 by Zora Denson
Very pleased with the downtown Detroit site on Wright Street. Efficient ...kindness and attentiveness and efficiency is what I found at the site.I would rent from here again and again.I encourage everyone to go to this Enterprise site t... The manager Marissa contacted me throughout my visit to see if I needed anything...I appreciate it this customer serviceI am one satisfied customer!!!!Dr. Zora Denson
